Pharmacy Technician
About The Position
The Pharmacy Technician is a member of the pharmacy team and processes and fills prescription orders under the direct supervision of a registered pharmacist. The technician assists the pharmacist in delivering professional services and monitors patient profiles, records, invoices, and inventory to help ensure efficient pharmacy operations. The role includes entering prescription information, retrieving and preparing medications, completing a pre-quality check before pharmacist verification, addressing insurance and patient issues, handling orders and inventory, maintaining required logs and documentation, and completing administrative tasks. The technician is expected to follow regulatory and organizational requirements, protect patient confidentiality, maintain professional conduct, and complete required education and training.
Requirements
- High school diploma or equivalent.
- Successful completion of a board-approved structured pharmacy technician education and training program.
- Evidence of at least 600 hours of practical experience under the supervision of a pharmacist preceptor.
- Successful completion and passage of a board-approved technician examination.
- An active pharmacy technician license in good standing with the board of pharmacy.
- Meet the minimum annual continuing education requirements and maintain the CE records in the pharmacy.
- Ability to ensure the efficient operation of the pharmacy.
- Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
- Ability to communicate in English, verbally and in writing.
Nice To Haves
- Experience with an EMR.
Responsibilities
- Enter complete and accurate information into the pharmacy computer system.
- Retrieve medications and prepare prescriptions accurately.
- Complete a pre-quality check before passing prescriptions to the pharmacist for final verification.
- Resolve third-party adjudication problems and insurance billing issues.
- Handle secondary or more complex patient problems.
- Assist the pharmacy clerk with difficult patients or problems.
- Provide assistance at the cash register when needed.
- Attempt to solve problems independently and involve the pharmacist as needed.
- Take action to resolve problems and use information to help prevent recurrence.
- Use the computer to place regular and special warehouse orders.
- Check in pharmacy orders and complete documentation correctly.
- Put medication orders away accurately and rotate items when restocking.
- Process return-to-stock items through the pharmacy computer system.
- Assist with inventory management, including pulling outdates and recalls.
- Maintain complete and accurate logs for samples, the automated dispensing system, invoices, and returns.
- Request refill authorizations and prior authorizations by calling or faxing doctors.
- Assist in ordering pharmacy supplies.
- Complete assigned administrative paperwork to support the smooth operation of the pharmacy.
- Perform other duties as assigned.
- Participate in and cooperate with the organization’s compliance program and maintain regulatory requirements.
- Maintain patient confidentiality and comply with organizational policies regarding ethical business practices.
- Complete annual educational requirements and off-site in-services as required.
- Attend scheduled staff meetings, departmental in-services, and annual reviews; read and return monthly staff meeting minutes.
- Meet dress code standards, wear identification while on duty, use the computerized punch time system correctly, and report to work as scheduled.
- Represent the organization professionally and communicate its mission, ethics, and goals.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
