Pharmacy Technician

CVS Health•Chesterland, OH

About The Position

CVS Health Pharmacy Technicians work in a retail pharmacy and help deliver compassionate care to patients and customers. They support the prompt, safe, and accurate filling of prescriptions while meeting medication needs, regulatory requirements, and high professional and ethical standards. Technicians maintain patient confidentiality and provide service intended to exceed customer expectations. New Pharmacy Technicians must complete CVS Pharmacy’s training program and meet the registration, licensing, and certification requirements applicable under their state’s Board of Pharmacy guidelines. A manager may restrict duties until those requirements are met. Technicians can then develop their clinical, technical, and insurance knowledge through available tools and training. Duties may be subject to collective bargaining agreement rules in select markets.

Requirements

  • Must be at least 16 years of age.
  • Meet applicable state licensure requirements; requirements vary by state.
  • Concentrate on tasks over time without being distracted.
  • Demonstrate customer service orientation, including friendly assistance and responding appropriately to customers’ reactions.
  • Use verbal and written communication to interact with customers and colleagues, and listen actively.
  • Use mathematical reasoning to solve problems such as calculating a prescription’s days’ supply.
  • Recognize problems or potential problems and choose an appropriate course of action in complex situations.
  • Meet the role’s physical demands, including sustained standing, walking between work areas, finger-based tasks, reaching, bending, stooping, spoken communication, hearing, close visual acuity, and occasional lifting or exertion of up to 30 pounds.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription filling.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Provide caring service to patients and customers and respond appropriately to their needs.
  • Maintain ethical conduct and patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and applicable registration, licensing, and certification requirements.

Benefits

  • Dental benefits.
  • Vision benefits.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits and other programs, depending on hours worked and eligibility.
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