Pharmacy Technician

CVS Health•Harrisburg, PA
•$17 - $25•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and help the pharmacy team deliver safe, accurate, and timely prescription fulfillment and caring service. They may be the first point of contact for patients and customers and contribute to an exceptional experience by following company procedures, communicating effectively, and helping maintain a safe, inclusive environment. Technicians complete a company training program and meet applicable state registration, licensing, and certification requirements. Until those requirements are met, the Pharmacy Manager may restrict their duties. Depending on state law and required training, technicians may also support immunizations and other health services, including point-of-care testing and offsite clinics. This is a part-time role with an anticipated 29 hours per week. The typical pay range is $16.50–$25.00 per hour. The position is eligible for certain benefits and programs, subject to hours worked and eligibility.

Requirements

  • Comply with applicable state board of pharmacy requirements and laws, including requirements related to age, education, and licensure or certification.
  • If state rules do not set a minimum age, be at least 16 years old.
  • If state rules do not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Complete required training within the designated timeframe.
  • Be able to concentrate on tasks over time and pivot quickly between tasks to meet patient and business needs.
  • Confirm prescription information and label accuracy to support patient safety.
  • Help people in a friendly manner, recognize patient reactions, and respond appropriately.
  • Use verbal and written communication effectively with patients and colleagues, including active listening.
  • Use math to solve pharmacy problems, such as calculating quantities, days’ supply, and bottle counts.
  • Identify challenging patient or colleague interactions and select an appropriate course of action.
  • Be able to work nights and weekends and maintain regular, predictable attendance.
  • Meet the physical demands of the position, including remaining upright for extended periods, lifting and handling items, reaching, repetitive finger movements, adjusting machines precisely, stooping, and performing close-visual-acuity tasks.
  • Communicate and receive detailed spoken instructions accurately.
  • Frequently lift or exert up to 10 pounds, occasionally lift or exert up to 20 pounds, and consistently move objects using negligible force.

Nice To Haves

  • One to three years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company Standard Operating Procedures at each workstation to support pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures for production, pick-up, drive-thru, and drop-off to ensure safe and accurate prescription fulfillment.
  • Provide empathetic, personalized service to patients in person and over the phone, offer immunizations and other services where appropriate, and resolve or escalate patient concerns.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to cover shifts when needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies to protect patient safety, privacy, and security and ensure controlled-substance dispensing and recordkeeping compliance.
  • Deliver additional patient health services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics when legally permitted and supported by required training and certification.
  • Where permitted, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Where permitted, educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty.
  • Where permitted, monitor for and respond to adverse reactions and report events as required by public health rules.
  • Where permitted, review and collect patient information and track and document applicable patient records.
  • Where permitted, monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform additional tasks as directed by a supervisor or manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs, depending on hours worked and eligibility
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