Pharmacy Technician

CVS Health•Houston, TX

3d•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately; assist patients and customers; and contribute to a caring, safe, and inclusive environment. Technicians follow company standard operating procedures, pharmacy workflow practices, applicable laws and professional standards, and CVS policies. After entering the role, they must complete company training and meet the registration, licensing, and certification requirements set by their state. Until those requirements are completed, the Pharmacy Manager may restrict their duties. Where allowed by law and supported by required training and certification, Technicians may provide additional health care services such as immunizations, point-of-care testing, or staffing offsite clinics. A Technician who obtains Technician Immunizer status may prepare and administer vaccines, educate patients and refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, document patient information, and manage vaccine supplies. The role requires regular and predictable attendance, including nights and weekends, and flexibility to work at other stores in the market when needed. This is a full-time position with anticipated weekly hours of 40. The typical pay range is $16.50–$25.00 per hour; the actual offer depends on factors including experience, education, and geography. Eligible benefits include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, subject to eligibility.

Requirements

Comply with applicable state board of pharmacy requirements and laws, including requirements relating to age, education, licensure, and certification.
If the state board of pharmacy does not set a minimum age, be at least 16 years old.
If the state board of pharmacy does not set a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Meet applicable state-level licensure and national certification requirements, which vary by state.
Complete required company training within the designated timeframe.
Demonstrate the ability to concentrate, switch tasks quickly, confirm prescription information and label accuracy, and prioritize patient safety.
Demonstrate friendly customer service, awareness of patient reactions, and the ability to respond appropriately.
Use verbal and written communication and active listening when interacting with patients and colleagues.
Use mathematics to calculate quantities such as tablets to dispense, days’ supply, and bottles needed to fill prescriptions.
Identify challenging interactions and select an appropriate course of action.
Meet physical demands including remaining upright for extended periods; lifting, scanning, and bagging items; reaching and bending; repetitive finger movements; close visual acuity; and lifting or exerting force occasionally up to 20 pounds and frequently up to 10 pounds.
Communicate spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

1–3 years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
Provide caring, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where allowed by law and supported by training and certification.
If qualified as a Technician Immunizer, complete additional licensure and training requirements; prepare and administer vaccines; educate patients and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; collect, track, and document patient information; and monitor and manage vaccine supplies.
Attend regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
Confirm prescription information and label accuracy, use mathematical reasoning to support prescription fulfillment, and address challenging patient or colleague interactions appropriately.
Perform the physical activities required for the role, including standing and moving for extended periods, lifting, scanning, bagging, reaching, repetitive finger movements, bending, and close visual work.
Perform other tasks as directed by a supervisor or manager.