Pharmacy Technician

CVS Health•Brookline, MA

About The Position

Pharmacy Technicians at CVS Health support patients by helping ensure their medication needs are met and prescriptions are filled promptly, safely, and accurately. They provide caring service to patients and customers while maintaining professional and ethical standards, complying with applicable Federal, State, and Local laws and regulations, and protecting patient confidentiality. The role involves managing assigned pharmacy workstations and tasks in a fast-paced retail pharmacy environment. New Pharmacy Technicians must complete the CVS Pharmacy Technician Training Program and meet applicable state registration, licensing, and certification requirements. Duties may initially be restricted until these requirements are satisfied. Afterward, technicians can continue developing clinical, technical, and insurance knowledge through available tools and training.

Requirements

  • Must be at least 16 years of age.
  • Licensure requirements vary by state.
  • Ability to concentrate on a task over a period of time without being distracted.
  • Customer service orientation, including helping people in a friendly manner and responding appropriately to customers’ reactions.
  • Ability to use and understand verbal and written communication with customers and colleagues, and to listen actively.
  • Mathematical reasoning, including using math to calculate a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing actual or potential problems and selecting an appropriate course of action.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent preferred but not required.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription filling.
  • Help meet patients’ medication needs and applicable regulatory compliance standards.
  • Provide caring service to patients and customers and help exceed customer expectations.
  • Maintain ethical conduct and patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources, based on eligibility
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