Pharmacy Technician

The Kroger Co. • White House, TN

10d

About The Position

The Pharmacy Technician provides exceptional customer service and helps patients live healthier lives by supporting health and wellness services consistent with state and federal laws. The role involves pharmacy reception, data entry, billing, adjudication, product preparation and dispensing, while assisting the pharmacist with responsibilities that do not require professional judgment. The technician follows applicable regulations and company procedures, protects confidential information, and maintains safe, clean, organized work areas. The position also supports the company’s health and wellness initiatives and core values of respect, honesty, integrity, diversity, inclusion and safety.

Requirements

• High school diploma or GED.
• Must be at least 18 years old.
• Ability to handle highly confidential information.
• Meet minimum state requirements to perform the functions related to the position.

Nice To Haves

• Previous comparable experience.
• Equivalent experience as a pharmacy clerk.
• EPRN familiarity.

Responsibilities

• Comply with local, state and federal regulations and report illegal activity, including robbery, theft or fraud.
• Follow and reinforce food safety, sanitation and safety regulations, procedures and programs; identify unsafe conditions and notify store management.
• Perform ordering functions with primary and secondary wholesalers.
• Follow company guidelines for computerized inventory management, medication and supply control, and ordering.
• Maintain clean and organized workstations and customer waiting areas.
• Count, measure and prepare specified products using company best practices.
• Complete billing procedures to help ensure value for customers and the company.
• Answer and triage phone calls and respond to inquiries as appropriate.
• Follow company policies for vendor coupons, cash shortages and shrink guidelines.
• Operate the cash register and handle electronic fund transactions, cash and check transactions according to company policies.
• Provide a strong customer experience while accurately completing reception, data entry, adjudication and product dispensing.
• Assist the pharmacist with responsibilities that do not require a pharmacist’s professional judgment.
• Follow HIPAA regulations and company policies for handling protected information.
• Support company health and wellness initiatives.
• Put away legend orders, including Central Fill deliveries.
• Work cooperatively in a fast-paced and sometimes stressful environment, and manage conflict reasonably and cooperatively.
• Act honestly and with integrity when handling customer and business information.
• Follow directions and seek assistance when necessary to resolve customer or business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs and older adults.
• Perform the essential job functions with or without reasonable accommodation.

Benefits

• Healthcare coverage, including medical, dental, vision and prescription coverage through company or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles.
• Paid time off, including holiday and sick pay, based on eligibility and length of service.
• Free counseling through the Employee Assistance Program.
• Free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel and technology.
• Up to $21,000 in tuition reimbursement through the Continuing Education program.
• Training programs and diverse career pathways supporting growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED