Pharmacy Technician

CVS Health•San Antonio, TX
•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy teams in delivering safe, accurate, and timely prescription fulfillment and excellent patient service in a retail pharmacy. They assist patients as a first point of contact, follow company standard operating procedures and pharmacy workflows, and help pharmacy operations run smoothly. Technicians contribute to a caring, safe, and inclusive environment through effective communication, empathy, and teamwork. After joining, they must complete the company training program and satisfy applicable state registration, licensing, and certification requirements; duties may be restricted until these requirements are met. Depending on state law and required training, Technicians may also support additional patient health care services, including immunizations, point-of-care testing, and offsite clinics. Technician immunizers may prepare and administer vaccines, educate patients and refer questions to the pharmacist, monitor and report adverse reactions, document patient information, and manage vaccine supplies. This is a part-time position with anticipated weekly hours of 20. Regular, predictable attendance, including nights and weekends, is required.

Requirements

  • Comply with applicable state board of pharmacy requirements and laws, including age, education, and licensure or certification requirements.
  • If state rules do not specify a minimum age, be at least 16 years old.
  • If state rules do not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Complete required company training within the designated timeframe.
  • Meet applicable state-level pharmacy technician licensure and national certification requirements.
  • Have regular and predictable attendance, including nights and weekends.
  • Demonstrate concentration, task switching, customer service, teamwork, communication, active listening, mathematical reasoning, and problem-resolution abilities.
  • Be able to perform the described physical duties, including occasionally lifting or exerting up to 20 pounds and frequently lifting or exerting up to 10 pounds.

Nice To Haves

  • One to three years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off for safe and accurate prescription fulfillment.
  • Provide caring patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for controlled substances, recordkeeping, patient safety, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinics, where permitted and supported by required training and certification.
  • If serving as a Technician Immunizer, complete required licensure and training; prepare and administer vaccines; educate patients and refer vaccine questions to the pharmacist; monitor and report adverse reactions; collect and document patient information; and monitor and manage vaccine supplies.
  • Attend regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
  • Confirm prescription information and label accuracy; communicate effectively with patients and colleagues; use active listening; apply basic math to prescription quantities and supplies; and identify appropriate responses to challenging interactions.
  • Perform physical tasks including standing or remaining upright for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, stooping, and visually inspecting small items.

Benefits

  • Part-time position may be eligible, depending on hours worked and eligibility, for dental and vision benefits, wellness resources, employee discounts, access to certain voluntary benefits, and other programs supporting physical, emotional, and financial well-being.
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