Pharmacy Technician

CVS Health • Baton Rouge, LA

9d • $16 - $24 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and help deliver safe, accurate prescription fulfillment and caring service to patients. They assist patients at pharmacy workstations and through phone interactions, follow standard operating procedures and pharmacy workflow, and contribute to a safe, inclusive team culture. Technicians complete a company training program and meet applicable state registration, licensing, and certification requirements; duties may be restricted by the Pharmacy Manager until those requirements are met.

The role may include supporting additional patient health services, such as immunizations and point-of-care testing, or staffing offsite clinics when permitted by law and supported by required training and certification. Where allowed, Technician Immunizers complete additional training and licensure requirements, educate patients about vaccines, refer clinical questions to the Pharmacist-on-duty, respond to and report adverse reactions, collect and document patient information, and monitor vaccine supplies.

Requirements

• Comply with applicable state board of pharmacy requirements and laws, including requirements for age, education, and licensure or certification.
• If state pharmacy rules do not set a minimum age, be at least 16 years old.
• If state pharmacy rules do not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Ability to concentrate, shift quickly between tasks, and confirm prescription information and label accuracy.
• Friendly customer-service approach, awareness of patients’ reactions, and ability to respond appropriately.
• Verbal and written communication skills, including active listening and accurate exchange of detailed information.
• Ability to use math for prescription-related calculations, such as quantities, days’ supply, and bottle counts.
• Ability to identify challenging interactions and select an appropriate course of action.
• Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, stoop, and perform repetitive finger movements and precise machine adjustments.
• Close visual acuity for tasks such as transcribing, using a computer terminal, and inspecting small parts.
• Ability to occasionally lift or exert up to 20 pounds and frequently lift or exert up to 10 pounds.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at pharmacy workstations to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized service to patients in person and over the phone, and resolve or escalate patient concerns.
• Offer immunizations and other services to patients where appropriate and permitted.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Provide additional patient health care services, such as immunizations, point-of-care testing, and offsite clinic staffing, when permitted and appropriately trained and certified.
• When serving as a Technician Immunizer, complete required training and licensure, educate patients about vaccines, refer vaccine questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report adverse events, collect and document patient information, and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED