Pharmacy Technician

CVS Health • Cincinnati, OH

4d

About The Position

At CVS Health retail locations, Pharmacy Technicians support the pharmacy team in delivering operational and service excellence. They are often the first point of contact for patients and customers and help ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow standard operating procedures, pharmacy workflow practices, and effective communication standards, contributing to a safe, inclusive, and patient-focused environment. After starting, they must complete the company training program and satisfy applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are met.

Technicians contribute to safe and effective pharmacy operations, including prescription workflow, patient service, inventory activities, compliance, and other patient health care services where permitted and supported by training. Where permitted, they may pursue additional licensure and training to support vaccine preparation and administration. This is a part-time role with anticipated weekly hours of 20. The stated pay range is $17.00 per hour.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including requirements related to age, education, and licensure or certification.
• If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete the required company training within the designated timeframe.
• Meet the applicable state registration, licensing, and certification requirements.
• Have regular and predictable attendance, including nights and weekends.
• Demonstrate attention and focus, the ability to switch tasks, customer service and teamwork, verbal and written communication, active listening, mathematical reasoning, and problem resolution skills.
• Meet the physical demands of the position, including occasional lifting or exertion of up to 20 pounds and frequent lifting or exertion of up to 10 pounds.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at pharmacy workstations to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pickup, drive-through, and drop-off workstations to support safe and accurate prescription fulfillment.
• Provide empathetic, personalized service to patients at pickup, drive-through, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where lawful and supported by required training and certification.
• When permitted and appropriately licensed and trained, support vaccine preparation and administration; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; review and collect patient information and document it; and monitor and manage vaccine supplies.
• Attend regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, provide friendly assistance, understand and respond appropriately to patients, communicate effectively, listen actively, use math to support prescription dispensing, and select appropriate actions to resolve challenging interactions.
• Perform the physical and communication tasks required for the role, including remaining mobile and upright for extended periods, handling and lifting items, reaching, repetitive finger movements, stooping, visually inspecting small items, and accurately exchanging spoken information.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources, subject to hours worked and eligibility.
• Employee discounts, subject to hours worked and eligibility.
• Access to certain voluntary benefits and other programs, subject to hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED