Pharmacy Technician

CVS Health • Fulton, MD

1d • $18 - $28 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while delivering caring service. Technicians follow standard operating procedures and pharmacy workflow practices, communicate effectively, and contribute to a safe, inclusive team culture.

After starting, technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until requirements are complete. Where permitted by law and supported by training and certification, technicians may provide additional health care services, including immunizations, point-of-care testing, and staffing offsite clinics. Technician immunizer duties may include vaccine preparation and administration, patient education and referral, monitoring and reporting adverse reactions, reviewing and documenting patient information, and managing vaccine supplies.

Requirements

• Meet applicable state board of pharmacy requirements and laws governing pharmacy practice, including requirements for age, education, and licensure or certification.
• If the state board does not specify a minimum age, be at least 16 years old.
• If the state board does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Demonstrate attention and focus, including concentrating over time, switching tasks quickly, and confirming prescription information and label accuracy.
• Demonstrate customer service and team orientation, including helping people in a friendly manner and responding appropriately to patients’ reactions.
• Use verbal and written communication and active listening to interact with patients and colleagues.
• Use math to solve dispensing-related problems, such as calculating tablet quantities and days’ supply.
• Identify challenging interactions and select an appropriate course of action.
• Meet the physical demands of the role, including extended periods standing or upright, lifting and moving items, reaching, repetitive finger movements, stooping, visual acuity, and handling items weighing up to 20 pounds occasionally and up to 10 pounds frequently.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and across the market at other locations to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinic staffing, when legally permitted and appropriately trained and certified.
• When supporting immunizations, complete applicable licensure and training requirements; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor, respond to, and report adverse reactions; review and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy; communicate with patients and colleagues; listen actively; use mathematical reasoning to support prescription dispensing; and identify and resolve challenging interactions.
• Perform physical tasks including remaining upright for extended periods, lifting, scanning and bagging items, reaching, repetitive finger work, adjusting machines, stooping, and visually inspecting small details.
• Perform additional tasks as directed by a supervisor or manager.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources supporting colleagues’ and families’ physical, emotional, and financial well-being, based on eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED