Pharmacy Technician

CVS Health • Keller, TX

2d • $17 - $25 • Onsite

About The Position

The Pharmacy Technician supports the pharmacy team in delivering safe, accurate, and timely prescription fulfillment and excellent patient service in a CVS Health retail location. Technicians assist patients and customers as a frequent first point of contact, follow pharmacy workflows and standard operating procedures, and contribute to a safe, inclusive, and effective pharmacy operation. They must complete the company training program and meet state-specific registration, licensing, and certification requirements; duties may be restricted by the Pharmacy Manager until requirements are met.

Depending on state law and required training or certification, the role may include supporting immunizations and other patient health care services, such as point-of-care testing and offsite clinics. Where permitted, Technician Immunizers may prepare and administer vaccines and perform related patient education, documentation, supply management, and adverse-reaction monitoring.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
• If state rules do not set a minimum age, be at least 16 years old.
• If state rules do not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required training within the designated timeframe.
• Demonstrate attention and focus, including concentrating over time, pivoting between tasks, and confirming prescription information and label accuracy.
• Provide friendly, helpful customer service; recognize patients’ reactions and respond appropriately.
• Use verbal and written communication effectively with patients and colleagues, including active listening.
• Use mathematical reasoning to calculate quantities such as tablet totals, days’ supply, and bottle quantities.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the role’s physical demands, including standing and mobility for extended periods; lifting, scanning, bagging, reaching, repetitive finger movements, precise machine adjustments, stooping, and close visual work.
• Occasionally lift or exert up to 20 pounds; frequently lift or exert up to 10 pounds; and consistently move objects using negligible force.
• Communicate detailed or important spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures and pharmacy workflows at production, pickup, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
• Provide caring, personalized service to patients at pickup, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics when legally permitted and appropriately trained and certified.
• Where permitted, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
• Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Monitor for and respond to adverse reactions, and report events as required by public health requirements.
• Review and collect patient information, and track and document information for applicable patients.
• Monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED