Pharmacy Technician

CVS Health•Chino Hills, CA

About The Position

CVS Health Pharmacy Technicians help patients and customers with their medication needs while supporting safe, accurate, and timely prescription fulfillment. The position provides an opportunity to work in a retail pharmacy environment that follows professional and ethical standards and complies with applicable federal, state, and local laws and regulations. Technicians maintain patient confidentiality and provide compassionate service that meets or exceeds customer expectations. New Pharmacy Technicians must complete the CVS Pharmacy Technician Training Program and meet applicable state registration, licensing, and certification requirements. A manager may initially limit a new technician’s duties until those requirements are completed. Technicians can then continue developing clinical, technical, and insurance knowledge through available tools and training. Required duties may vary by state and location, and some locations may be subject to collective bargaining agreement rules.

Requirements

  • Must be at least 16 years of age.
  • Meet applicable state pharmacy technician licensure requirements, which vary by state.
  • Ability to concentrate on tasks over time without distraction.
  • Customer service orientation, including proactively and helpfully assisting people and responding appropriately to their reactions.
  • Verbal and written communication skills for interacting with customers and colleagues, including active listening.
  • Mathematical reasoning, such as calculating a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing issues and choosing an appropriate course of action.
  • Ability to meet the physical demands of the role, including sustained standing, walking between work areas, finger-based tasks, reaching, bending, stooping, communicating and hearing spoken instructions, and close visual work.
  • Occasional lifting of up to 30 pounds, exerting up to 30 pounds of force occasionally and/or up to 10 pounds frequently.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent is preferred but not required.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription fulfillment.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Provide caring, customer-focused service to patients and customers.
  • Maintain ethical conduct and patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and applicable registration, licensing, and certification requirements.
  • Use available tools and training to build clinical, technical, and insurance knowledge.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility
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