Pharmacy Technician

CVS Health • Tulare, CA

12d • Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering safe, accurate, and timely prescription services and operational excellence in retail stores. They are often the first point of contact for patients and customers and help provide caring, personalized service. Technicians follow company standard operating procedures and pharmacy workflows, communicate effectively, and contribute to a safe, inclusive, and engaging workplace. They must complete company training and meet applicable state registration, licensing, and certification requirements; until those requirements are completed, the Pharmacy Manager may restrict their duties.

Technicians help pharmacists support patient health, assist with prescription fulfillment, provide customer service, and perform permitted inventory activities. Depending on applicable laws, training, and certification, they may also provide services such as immunizations and point-of-care testing or staff offsite clinics. Where permitted, immunizer duties include preparing and administering vaccines, educating patients, referring vaccination questions to the pharmacist, responding to and reporting adverse reactions, documenting patient information, and managing vaccine supplies. This is a part-time position with 20 anticipated weekly hours. The stated pay range is $18.90–$28.90 per hour; actual pay depends on factors including experience, education, and geography.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including any age, education, licensure, and certification requirements.
• If the state board of pharmacy does not establish a minimum age, be at least 16 years old.
• If the state board of pharmacy does not establish a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements, which vary by state.
• Complete required company training within the designated timeframe.
• Concentrate on tasks over time and pivot quickly between tasks to meet patient and business needs.
• Confirm prescription information and label accuracy to support patient safety.
• Provide friendly assistance, understand patients’ reactions, and respond appropriately.
• Use and understand verbal and written communication with patients and colleagues; listen actively and ask questions as appropriate.
• Use math to calculate quantities such as tablets to dispense, days’ supply, and the number of bottles needed for a prescription.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the physical demands of the role, including remaining upright for extended periods, lifting, scanning, bagging, reaching, repetitive finger movements, precision control, stooping, and close visual work.
• Occasionally lift or exert up to 20 pounds; frequently lift or exert up to 10 pounds; and consistently move objects requiring negligible force.
• Communicate and receive detailed information accurately through spoken communication.
• Have regular and predictable attendance, including nights and weekends.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to ensure safe and accurate prescription fulfillment.
• Provide empathetic, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, remain receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health services, such as immunizations and point-of-care testing, or staff offsite clinics when permitted and supported by required training and certification.
• Where permitted, complete additional licensure and training to obtain Technician Immunizer status; prepare and administer vaccines; educate patients and refer vaccination questions to the pharmacist; monitor and respond to adverse reactions and report events; review, collect, track, and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform assigned additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED