Pharmacy Technician

CVS Health•McKinney, TX

22h•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail stores. They assist patients and customers, help ensure prescriptions are filled promptly, safely, and accurately, and contribute to caring service that meets patient needs. Technicians follow company Standard Operating Procedures, pharmacy workflows, applicable laws and professional standards, and policies protecting patient safety, privacy, and security. They complete the company training program and satisfy applicable state registration, licensing, and certification requirements; duties may be restricted until those requirements are met. Technicians may provide additional patient health services, such as immunizations and point-of-care testing, or staff offsite clinics when permitted by law and supported by required training and certification. Where permitted, Technician Immunizers complete additional licensing and training, educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and report adverse reactions, document patient information, and manage vaccine supplies. The role requires regular and predictable attendance, including nights and weekends, and flexibility to work shifts at other stores in the market as business needs require. The position is full-time, with anticipated hours of 40 per week. The typical pay range is $16.50–$25.00 per hour; the actual offer depends on factors including experience, education, and geography. The full-time position is eligible for benefits including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, subject to eligibility.

Requirements

Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including requirements related to age, education, and licensure or certification.
If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
If the state Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Meet state-level licensure and national certification requirements applicable to the position.
Complete required training within the designated timeframe.
Have regular and predictable attendance, including nights and weekends.
Demonstrate concentration, task-switching ability, and accuracy when confirming prescription information and labels.
Provide friendly customer service, recognize and respond appropriately to patient reactions, and work effectively as part of a team.
Use verbal and written communication and active listening to interact with patients and colleagues.
Use mathematical reasoning for prescription-related calculations, such as tablet quantities and days’ supply.
Identify challenging interactions and select an appropriate course of action.
Meet the physical demands of the role, including extended periods upright, lifting and handling items, reaching, repetitive finger movements, stooping, close visual work, and spoken communication.

Nice To Haves

1–3 years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

Follow company Standard Operating Procedures at each workstation to support pharmacists in managing and improving patient health.
Follow pharmacy workflow procedures at production, pickup, drive-thru, and drop-off workstations to fill prescriptions safely and accurately.
Serve patients with empathy and genuine care, creating personalized experiences at pickup, drive-thru, and over the phone.
Offer immunizations and other services to patients at the register and over the phone, and resolve or escalate patient concerns.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts when needed.
Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures.
Support additional patient health services, such as immunizations, point-of-care testing, and offsite clinics, where allowed by law and supported by required training and certification.
If serving as a Technician Immunizer where permitted, complete required licensure and training, educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and report adverse reactions, review and document patient information, and manage vaccine supplies.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Confirm prescription information and label accuracy, perform required calculations, and help resolve patient or colleague concerns.