Pharmacy Technician

CVS Health • Somerset, KY

6d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, assist patients as a first point of contact, and work with the pharmacy team using company procedures and effective communication. Technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements; duties may be restricted until those requirements are met.

The role includes following pharmacy workflows and standard operating procedures, assisting patients in person, at pickup, drive-thru, and by phone, and completing basic inventory work as permitted by law. Technicians may provide additional health services, including immunizations and point-of-care testing, when permitted by law and supported by required training and certification. Where permitted, immunizer duties include vaccine preparation and administration, patient education and referral, monitoring and reporting adverse reactions, collecting and documenting patient information, and managing vaccine supplies.

The position requires regular and predictable attendance, including nights and weekends, and flexibility to work in the home store or other market locations as business needs require. Physical activities include standing or remaining upright for extended periods, lifting and moving items, reaching, repetitive finger movements, stooping, and close visual work. The position is part-time, with 15 anticipated weekly hours. The stated pay range is $16.00–$24.00 per hour.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If the state Board of Pharmacy does not specify a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not specify a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements.
• Complete required training within the designated timeframe.
• Have the ability to concentrate on tasks and quickly switch between tasks to meet patient and business needs.
• Confirm prescription information and label accuracy.
• Demonstrate customer service and teamwork skills, including friendly assistance and appropriate responses to patients' reactions.
• Use verbal and written communication effectively, including active listening.
• Use mathematics to calculate quantities such as tablets to dispense, days' supply, and bottle counts.
• Identify challenging patient or colleague interactions and choose an appropriate course of action.
• Meet the role's physical demands, including extended periods upright, lifting and handling items, reaching, repetitive finger movements, stooping, and close visual work.
• Communicate detailed spoken information accurately and receive detailed information orally.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at pharmacy workstations to support pharmacists and patient health.
• Follow pharmacy workflows at production, pickup, drive-thru, and drop-off stations to support safe and accurate prescription fulfillment.
• Provide empathetic, personalized service to patients in person, at pickup, through drive-thru, and over the phone.
• Offer immunizations and other services at the register and over the phone, and resolve or escalate patient concerns.
• Complete permitted inventory activities as directed, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing, inclusive team, accept feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel to other stores in the market for shifts when needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health services, such as immunizations and point-of-care testing, and staff offsite clinics when permitted and appropriately trained or certified.
• When permitted and qualified as a Technician Immunizer, prepare and administer vaccines; educate patients and refer vaccination questions to the pharmacist; monitor, respond to, and report adverse reactions; collect and document patient information; and monitor and manage vaccine supplies.
• Attend regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Perform additional tasks as directed by a supervisor or manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues' physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED