Pharmacy Technician

CVS Health • Leesburg, GA

13d • $16 - $24 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, assist patients at pickup, drive-through, and over the phone, and work with the pharmacy team to provide caring service. Technicians follow company Standard Operating Procedures, pharmacy workflows, applicable laws and professional standards, and contribute to a safe, inclusive, and engaging team culture.

After starting, Technicians must complete the company training program and satisfy applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are completed. Where permitted by law and supported by training and certification, Technicians may also provide services such as immunizations, point-of-care testing, and staffing offsite clinics. Technician Immunizers have additional licensure and training responsibilities related to vaccine preparation and administration.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including requirements related to age, education, and licensure or certification.
• If state board requirements do not specify a minimum age, be at least 16 years old.
• If state board requirements do not specify a minimum education level, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required training within the designated timeframe.
• Demonstrate attention and focus, including concentrating on tasks, switching between tasks, and confirming prescription information and label accuracy.
• Demonstrate customer service and teamwork skills, including helping people in a friendly manner and responding appropriately to patients’ reactions.
• Use verbal and written communication effectively with patients and colleagues, including active listening.
• Use mathematical reasoning to solve dispensing-related problems, such as calculating tablet quantities and days’ supply.
• Identify challenging interactions and choose an appropriate course of action.
• Meet the position’s physical demands, including standing and mobility for extended periods, lifting and handling items, reaching, repetitive finger movements, stooping, and close visual acuity.
• Communicate detailed spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and across the market at other locations to meet business needs.

Responsibilities

• Follow company Standard Operating Procedures at each workstation to support Pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pickup, drive-through, and drop-off to support safe and accurate prescription fulfillment.
• Provide empathetic, personalized service to patients in person and by phone, offer immunizations and other services where appropriate, and resolve or escalate patient concerns.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Provide additional patient health care services, such as immunizations, point-of-care testing, and offsite clinic staffing, where allowable and appropriately trained and certified.
• When supporting immunizations, complete required licensure and training, educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, document patient information, and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs supporting physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED