Pharmacy Technician

CVS Health•Belle Glade, FL

1d•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately; assist patients and customers; and work as part of the pharmacy team by following standard operating procedures, best practices, and effective communication. Technicians are expected to demonstrate genuine care, contribute to a safe and inclusive culture, and complete the company’s training program and any applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are met. Technicians may support additional patient health care services, including immunizations and point-of-care testing, where permitted by law and supported by required training and certification. Where allowed, Technician Immunizers complete additional training and licensure requirements, help prepare and administer vaccines, educate patients and refer vaccination questions to the Pharmacist-on-duty, monitor and report adverse reactions, document patient information, and manage vaccine supplies. This is a full-time position with anticipated weekly hours of 40. The stated pay range is $16.50–$25.00 per hour. Actual pay depends on factors such as experience, education, geography, and other relevant factors. Eligible colleagues may receive a benefits package that includes medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources.

Requirements

Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
If the state board does not establish a minimum age, be at least 16 years old.
If the state board does not establish a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Meet applicable state-level licensure and national certification requirements, which vary by state.
Have regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Concentrate on tasks over time and pivot quickly between tasks to meet patient and business needs.
Provide friendly customer service, recognize and respond appropriately to patients’ reactions, and work effectively as part of a team.
Use and understand verbal and written communication; listen actively, understand others’ points, ask questions appropriately, and avoid inappropriate interruptions.
Use mathematics to determine prescription quantities, days’ supply, and the number of bottles needed.
Identify challenging interactions and select an appropriate course of action.
Meet the role’s physical demands, including standing or remaining upright for extended periods; lifting, scanning, and bagging items; reaching, bending, stooping, and repetitive finger movements; operating or adjusting equipment precisely; and performing close-vision tasks.
Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
Communicate detailed or important spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

1–3 years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
Provide caring, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible to scheduling and business needs and travel to other stores in the market for shifts when needed.
Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health care services, such as immunizations and point-of-care testing, and staff offsite clinics voluntarily where permitted and appropriately trained and certified.
Where permitted, complete requirements for Technician Immunizer status; support vaccine preparation and administration; educate patients and refer vaccination questions to the Pharmacist-on-duty; monitor and report adverse reactions; review, collect, track, and document patient information; and manage vaccine supplies.
Maintain regular and predictable attendance, including nights and weekends.
Complete required training within the designated timeframe.
Confirm prescription information and label accuracy, perform calculations needed to fill prescriptions, and address patient or colleague problems appropriately.