Pharmacy Technician

CVS Health•Danville, IN

21d•Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering operational and service excellence in a retail store. They help ensure prescriptions are filled promptly, safely, and accurately, and provide caring service to patients and customers. Technicians follow standard operating procedures and pharmacy workflow practices, communicate effectively, and contribute to a safe, inclusive team environment. After starting, technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are complete. Technicians may provide additional patient health care services, such as immunizations and point-of-care testing, or staff offsite clinics when allowed by law and supported by required training and certification. Where permitted, a Technician Immunizer may complete additional licensure and training, help prepare and administer vaccines, educate patients and refer vaccination questions to the Pharmacist-on-duty, monitor and report adverse reactions, document patient information, and manage vaccine supplies. This is a full-time position with 40 anticipated weekly hours. All shifts are flexible, with availability required Monday through Friday from 8 a.m. to 8 p.m., Saturday from 9 a.m. to 6 p.m., and Sunday from 11 a.m. to 5 p.m. Every other weekend is required. The typical pay range is $16.50–$25.00 per hour. The role is eligible for a comprehensive benefits package, including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, subject to eligibility.

Requirements

Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
If the state Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Meet state-specific licensure and national certification requirements where applicable.
Have regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Demonstrate the ability to concentrate, shift between tasks, and verify prescription information and label accuracy.
Demonstrate friendly customer service, awareness of patient reactions, and the ability to respond appropriately.
Use verbal and written communication and active listening to interact with patients and colleagues.
Use mathematics to support prescription fulfillment, including calculating quantities, days’ supply, and bottle counts.
Identify challenging interactions and select an appropriate course of action.
Meet the physical demands of the position, including extended upright mobility; lifting and handling items; reaching, repetitive finger work, precision control, stooping, and close visual acuity. Occasionally lift or exert up to 20 pounds and frequently lift or exert up to 10 pounds.
Communicate spoken instructions accurately and receive detailed information orally.
Meet the required availability: flexible shifts Monday through Friday 8 a.m.–8 p.m., Saturday 9 a.m.–6 p.m., Sunday 11 a.m.–5 p.m., and every other weekend.

Nice To Haves

One to three years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

Follow company standard operating procedures at pharmacy workstations to help pharmacists manage and improve patient health.
Follow workflow procedures at production, pickup, drive-through, and drop-off stations to fulfill prescriptions safely and accurately.
Provide empathetic, personalized service at pickup, drive-through, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts when needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinic staffing, when legally permitted and appropriately trained and certified.
Where permitted and qualified as a Technician Immunizer, complete additional training and licensure requirements; support vaccine preparation and administration; educate patients and refer vaccination questions to the Pharmacist-on-duty; monitor and report adverse reactions; review, collect, track, and document patient information; and monitor and manage vaccine supplies.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Confirm prescription information and label accuracy, provide attentive customer service, communicate effectively, use mathematical reasoning to support prescription fulfillment, and resolve challenging patient or colleague interactions.
Perform physical tasks including standing and moving for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, adjusting equipment, stooping, and visually inspecting small details.
Perform other tasks as directed by a Supervisor or Manager.