Pharmacy Technician

CVS Health • Ocean City, MD

13d • $17 - $25 • Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering operational and service excellence in retail locations. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow standard operating procedures and pharmacy workflow practices, communicate effectively, and help foster a safe, inclusive, and engaging environment.

After starting, technicians must complete the company training program and satisfy applicable state registration, licensing, and certification requirements. Until these requirements are met, the Pharmacy Manager may restrict assigned duties. Where permitted by law and supported by training and certification, technicians may also provide services such as immunizations, point-of-care testing, and support at offsite clinics. Eligible technicians may obtain Technician Immunizer status to help prepare and administer vaccines.

This is a part-time role with 20 anticipated weekly hours. The stated pay range is $16.50–$25.00 per hour; actual pay depends on factors including experience, education, and geography. Benefits eligibility depends on hours worked and other eligibility criteria.

Requirements

• Comply with applicable state board of pharmacy requirements and laws, including any age, education, and licensure or certification requirements.
• If state pharmacy rules do not specify a minimum age, be at least 16 years old.
• If state pharmacy rules do not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required training within the designated timeframe.
• Concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
• Provide friendly assistance, notice and understand patients’ reactions, and respond appropriately.
• Use verbal and written communication to interact with patients and colleagues; apply active listening.
• Use mathematical reasoning for prescription-related calculations, such as tablet quantities, days’ supply, and bottle counts.
• Identify challenging patient or colleague interactions and choose an appropriate response.
• Meet the role’s physical demands, including standing or remaining upright for extended periods, lifting and handling items, reaching, repetitive finger movements, stooping, and close visual work.
• Communicate detailed or important spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to help fulfill prescriptions safely and accurately.
• Serve patients at pick-up, drive-thru, and over the phone with empathy and genuine care; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, accept feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where allowable and supported by required training and certification.
• Where permitted, complete licensure and training for Technician Immunizer status and support vaccine preparation and administration.
• Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Monitor for and respond to adverse reactions, and report events as required by public health requirements.
• Review and collect patient information and track and document information for applicable patients.
• Monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy to help ensure patient safety.
• Perform assigned tasks as directed by a supervisor or manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs, subject to eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED