Pharmacy Technician

CVS Health • Anna, TX

1d • $17 - $25 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow company standard operating procedures, pharmacy workflow practices, and applicable laws and regulations, and contribute to a safe, inclusive, and engaging team environment. After starting, technicians must complete a company training program and meet state-specific registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until all required qualifications are met.

Depending on applicable laws and training, technicians may also support immunizations and other health services, including point-of-care testing and offsite clinics. Where permitted, immunization support includes completing additional licensure and training, educating patients and referring clinical questions to the pharmacist, monitoring and reporting adverse reactions, documenting patient information, and managing vaccine supplies.

Requirements

• Comply with state board of pharmacy requirements and laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
• If the state board does not specify a minimum age, be at least 16 years old.
• If the state board does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training within the designated timeframe.
• Meet applicable state-level licensure and national certification requirements, which vary by state.
• Have regular and predictable attendance, including nights and weekends.
• Be able to concentrate on tasks and shift quickly between tasks to meet patient and business needs.
• Demonstrate friendly customer service, understand patient reactions, and respond appropriately.
• Use verbal and written communication effectively, including active listening.
• Use math to determine quantities such as tablets, days’ supply, and bottle counts for prescriptions.
• Identify challenging interactions and select an appropriate course of action.
• Meet the physical demands of the role, including extended periods upright, reaching, repetitive finger movements, stooping, close visual work, and lifting or exerting up to 20 pounds occasionally and up to 10 pounds frequently.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and across the market in other locations to meet business needs.

Responsibilities

• Follow company standard operating procedures and pharmacy workflow practices at workstations such as production, pick-up, drive-thru, and drop-off.
• Support safe, accurate, and timely prescription fulfillment and help pharmacists manage and improve patient health.
• Provide empathetic, personalized service to patients in person, at the drive-thru, and over the phone; resolve or escalate patient concerns.
• Offer immunizations and other services to patients where permitted and appropriate.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, respond to feedback, and pursue opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for controlled-substance dispensing and recordkeeping and patient privacy and security.
• Deliver additional patient health services, such as immunizations, point-of-care testing, and staffing offsite clinics, when allowable by law and supported by required training and certification.
• Where permitted, complete requirements for Technician Immunizer status; educate patients about vaccines and refer vaccination questions to the pharmacist on duty.
• Where permitted, monitor for and respond to adverse vaccine reactions and report events according to public health requirements.
• Where permitted, review and collect patient information and track and document applicable patient records.
• Where permitted, monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Accurately confirm prescription information and labels, use math to support prescription filling, communicate effectively, assist patients, and resolve challenging interactions.
• Perform physical tasks including standing or remaining upright for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, stooping, and close visual work.
• Perform additional tasks as directed by a supervisor or manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED