Pharmacy Technician

CVS Health•Hilo, HI

About The Position

CVS Health Pharmacy Technicians support the timely, safe, and accurate filling of patient prescriptions while providing compassionate service to patients and customers. They work in a fast-paced retail pharmacy environment, follow professional and ethical standards, comply with applicable laws and regulations, and protect patient confidentiality. The position may suit new or experienced pharmacy workers. New Pharmacy Technicians must complete CVS Pharmacy Technician Training and meet the registration, licensing, and certification requirements established by their State Board of Pharmacy. Duties may be limited until those requirements are met. Technicians can continue developing clinical, technical, and insurance knowledge through available tools and training. Licensing requirements vary by state. In select markets, collective bargaining agreement rules may apply. Depending on role and location, COVID-19 vaccination may be required where permitted by law, subject to reasonable accommodation provisions.

Requirements

  • Must be at least 16 years of age.
  • Meet applicable state pharmacy technician licensure requirements; requirements vary by state.
  • Ability to concentrate on tasks over time without distraction.
  • Customer service orientation, including helping people in a friendly manner, recognizing customer reactions, and responding appropriately.
  • Verbal and written communication skills for interacting with customers and colleagues; active listening skills.
  • Mathematical reasoning, such as calculating a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing issues and selecting an appropriate course of action.
  • Ability to remain upright and move about on foot for sustained periods while completing tasks.
  • Ability to use fingers for tasks such as picking, pinching, typing, or similar work, and to extend hands and arms in any direction.
  • Ability to bend at the waist and stoop, with use of the lower extremities and back muscles.
  • Ability to communicate spoken information accurately and perceive sounds at normal speaking levels, with or without correction.
  • Close visual acuity for tasks such as transcribing, viewing a computer terminal, reading, and inspecting small parts.
  • Occasional lifting or exertion of up to 30 pounds; frequent exertion of up to 10 pounds and/or negligible force constantly to move objects.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent (preferred but not required).

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription filling.
  • Provide caring service to patients and customers and help address their medication needs.
  • Meet applicable regulatory and compliance standards and conduct pharmacy work ethically.
  • Maintain patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements.
  • Develop clinical, technical, and insurance knowledge through available tools and training.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits.
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.
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