Pharmacy Technician

CVS Health • Cerritos, CA

18d • Onsite

About The Position

CVS Health Pharmacy Technicians support retail pharmacy teams in delivering safe, accurate, and timely prescription fulfillment, operational excellence, and compassionate patient service. Technicians are often the first point of contact for patients and customers and work across pharmacy stations—including production, pick-up, drive-thru, and drop-off—following company procedures and communicating effectively with colleagues. They complete a company training program and meet applicable state registration, licensing, and certification requirements; duties may be restricted by the Pharmacy Manager until requirements are complete.

Technicians help maintain safe pharmacy operations, support patient health services where permitted and appropriately trained, and contribute to a safe, inclusive, and engaging team. The position requires regular and predictable attendance, including nights and weekends, and flexibility to work at other stores in the market as business needs require. This is a part-time role with 24 anticipated weekly hours. The listed typical pay rate is $20.12 per hour.

Requirements

• Meet applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If state rules do not specify a minimum age, be at least 16 years old.
• If state rules do not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required training within the designated timeframe.
• Demonstrate attention and focus, including the ability to concentrate on tasks, switch between tasks, and confirm prescription information and label accuracy.
• Demonstrate customer service and teamwork skills, including helping people in a friendly manner and responding appropriately to patients’ reactions.
• Use verbal and written communication skills and active listening when interacting with patients and colleagues.
• Use mathematical reasoning to perform calculations such as tablet quantities, days’ supply, and bottle quantities for prescriptions.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the physical demands of the position, including standing or remaining upright for extended periods, mobility, lifting, scanning and bagging items, reaching, repetitive finger movements, stooping, close visual work, and lifting or exerting force as described in the posting.
• Be able to communicate detailed spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures and pharmacy workflow procedures at each workstation to support safe and accurate prescription fulfillment.
• Assist with prescription production, pick-up, drive-thru, and drop-off activities.
• Provide empathetic, personalized service to patients in person and over the phone; resolve or escalate patient concerns appropriately.
• Offer immunizations and other health services at the register or over the phone, where permitted and supported by required training.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Follow applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
• Complete required company training and applicable state registration, licensing, and certification requirements.
• Deliver additional patient health services, such as immunizations, point-of-care testing, and staffing offsite clinics, where allowable by law and supported by required training and certification.
• When supporting immunizations as a Technician Immunizer, complete additional licensure and training requirements; prepare and administer vaccines; educate patients and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; review, collect, track, and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and remain flexible to work at other market stores as needed.
• Seek opportunities to develop clinical and technical knowledge, contribute to a high-performing team, and receive and respond constructively to feedback.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting physical, emotional, and financial well-being, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED