Pharmacy Technician

CVS Health • Westminster, CO

3d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They assist patients and customers, help ensure prescriptions are filled promptly, safely, and accurately, and contribute to a caring patient experience. Technicians follow company Standard Operating Procedures, pharmacy workflows, applicable laws and professional standards, and CVS policies on patient safety, controlled substances, recordkeeping, privacy, and security. After starting, they must complete the company training program and meet applicable state registration, licensing, and certification requirements; duties may be restricted until those requirements are met.

Depending on state law and required training and certification, Technicians may provide additional health care services such as immunizations and point-of-care testing, or staff offsite clinics. A Technician who obtains Technician Immunizer status may help prepare and administer vaccines, educate patients and refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, document patient information, and manage vaccine supplies.

This is a part-time position with 20 anticipated weekly hours. Regular and predictable attendance, including nights and weekends, is required. The role may involve working at the home store and traveling to other stores in the market as business needs require. The stated hourly pay range is $17.16–$27.16; actual pay depends on factors including experience, education, and geography. Eligible part-time colleagues may have access, depending on hours and eligibility, to dental and vision benefits, wellness resources, employee discounts, certain voluntary benefits, and other programs.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If the state board does not specify a minimum age, be at least 16 years old.
• If the state board does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements, which vary by state.
• Complete required company training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Concentrate over time, shift quickly between tasks, and confirm prescription information and label accuracy.
• Provide friendly customer service, recognize patient reactions, and respond appropriately; work effectively with a team.
• Communicate verbally and in writing, listen actively, and accurately convey and receive detailed spoken information.
• Use math to determine quantities such as tablets to dispense, days’ supply, and bottle counts.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the physical demands of the role, including extended standing, reaching, repetitive finger movements, stooping, close visual acuity, and occasional lifting or exerting up to 20 pounds and frequent lifting or exerting up to 10 pounds.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other market locations to meet business needs.

Responsibilities

• Follow company SOPs and pharmacy workflow procedures at workstations such as production, pickup, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
• Assist pharmacists in managing and improving patient health and help pharmacy operations run smoothly.
• Provide caring, personalized service to patients at pickup, drive-thru, and over the phone; offer immunizations and other services where permitted; and resolve or escalate patient concerns.
• Complete permitted inventory activities as directed, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, respond to feedback, and build clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel to other stores in the market when needed.
• Follow applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and staff offsite clinics when permitted and appropriately trained and certified.
• When qualified as a Technician Immunizer, complete required training and licensure; help prepare and administer vaccines; educate patients and refer questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report them as required; collect and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform physical tasks including standing and mobility for extended periods, lifting, scanning and bagging items, reaching, repetitive finger work, adjusting machines precisely, stooping, and visually inspecting or transcribing information.
• Perform other tasks as directed by a supervisor or manager.

Benefits

• Dental benefits, depending on hours worked and eligibility.
• Vision benefits, depending on hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED