PHARMACY/TECHNICIAN

The Kroger Co. • Tomball, TX

1d

About The Position

Provide exceptional customer service to help people live healthier lives by treating customers and employees fairly and ethically, maintaining a safe, clean, and inclusive environment, and providing appropriate products, services, and care at the right time with fair and accurate pricing. Provide direct patient intervention through health and wellness services and experiences as permitted by applicable state and federal laws. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

The Pharmacy Technician supports pharmacy operations and the pharmacist, performing tasks such as prescription reception and data entry, billing, product preparation and dispensing, inventory ordering and management, and customer assistance. The role requires compliance with applicable regulations and company policies, including HIPAA, safety, sanitation, inventory, and cash-handling guidelines. The technician must work cooperatively in a fast-paced, sometimes stressful environment and support customers including minors, individuals with special needs, and older adults.

Requirements

• High school diploma or GED.
• Must be at least 18 years old.
• Ability to handle highly confidential information.
• Meet minimum state requirements to perform the functions related to the position.

Nice To Haves

• Any previous comparable experience.
• Equivalent experience as a pharmacy clerk.
• Familiarity with EPRN.

Responsibilities

• Comply with local, state, and federal regulations and report illegal activity, including robbery, theft, or fraud.
• Follow and reinforce food safety, sanitation, and safety regulations, guidelines, procedures, and programs; identify unsafe conditions and notify store management.
• Understand and perform ordering functions with primary and secondary wholesalers.
• Follow company guidelines for computerized inventory management, control, and ordering of medications, devices, supplements, and supplies.
• Maintain departmental standards, including clean and organized workstations and customer waiting areas.
• Count, measure, and prepare specified products using company best practices.
• Complete billing procedures to ensure best value for the customer and the company.
• Answer and triage phone calls and respond to inquiries as appropriate.
• Follow guidelines for accepting and tendering vendor coupons, cash-shortage limits, and company shrink practices.
• Operate the cash register and follow cashier handling policies for electronic fund transactions, cash, and checks.
• Provide a strong customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing.
• Assist the pharmacist with all responsibilities except those requiring the pharmacist's professional judgment.
• Follow HIPAA regulations and company policies regarding confidential information.
• Support company health and wellness initiatives.
• Put away legend orders, including Central Fill deliveries.
• Work cooperatively in a fast-paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Act honestly and with integrity when handling customer and business information.
• Follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Perform the essential job functions with or without reasonable accommodation.

Benefits

• Healthcare coverage, including medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling for full-time and part-time roles.
• Paid time off, including holiday and sick pay based on eligibility and length of service.
• Free counseling through the Employee Assistance Program.
• Free, confidential financial tools and coaching through Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over a career through the Continuing Education program.
• Training programs and career pathways offering opportunities for growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED