Pharmacy Technician

CHRIST COMMUNITY HEALTH SERVICES•Memphis, TN

About The Position

Christ Community Health Services (CCHS), a faith-based Federally Qualified Health Center serving approximately 60,000 patients annually across Memphis, is seeking a dependable, patient-focused Pharmacy Technician. Under the supervision and direction of a pharmacist, the technician supports safe, accurate, and efficient pharmacy services by assisting with prescription processing, medication preparation, patient records, inventory, prescription pickup, and payment activities. This is a non-certified technician role. The technician performs assigned technical functions only as permitted by law, CCHS policy, and the supervising pharmacist. A pharmacist provides required oversight, completes final prescription verification, and handles medication counseling and clinical decisions. The role operates in a pharmacy and clinic environment with regular patient contact, including contact with people who may have infectious or contagious illnesses. It involves sitting approximately 25% of the workday, standing approximately 50%, walking approximately 25%, and lifting, pushing, or pulling items up to 20 pounds approximately 20% of the time. Frequent use of a computer, telephone, and medication-counting equipment is required. Regular work-related travel is not expected.

Requirements

  • High school diploma or equivalent.
  • Current registration with the Tennessee Board of Pharmacy, or ability to obtain required registration before performing technician duties.
  • Strong attention to detail and ability to maintain accuracy while completing multiple processing steps.
  • Professional communication and customer-service skills.
  • Ability to follow instructions, accept pharmacist oversight, and ask for guidance when a task or request is outside the technician's training or authority.
  • Ability to protect confidential patient information and work effectively as part of a pharmacy team.
  • Certified Pharmacy Technician certification is not required.

Nice To Haves

  • Pharmacy Technician training, pharmacy experience, or experience in a healthcare or customer-service setting is preferred.

Responsibilities

  • Greet patients courteously, determine their pharmacy-service needs, and provide prompt assistance within the technician's authorized role.
  • Receive and enter prescription information for pharmacist review in accordance with insurance requirements and CCHS guidelines.
  • Check prescription information for completeness and promptly refer questions, discrepancies, or concerns to the supervising pharmacist.
  • Prepare prescriptions under a pharmacist's direct supervision by counting, pouring, weighing, or measuring medications; selecting the appropriate container; and affixing the correct label.
  • Present every prepared prescription to a pharmacist for final verification before it is released to the patient.
  • Accept and communicate prescription information only as permitted by Tennessee law, CCHS policy, and the supervising pharmacist.
  • Use point-of-sale equipment to record prescription sales and collect appropriate payments according to pharmacy guidelines.
  • Ask patients whether they would like medication counseling and refer counseling requests, clinical questions, medication recommendations, and judgment-based decisions to the pharmacist.
  • Establish and maintain complete, accurate patient profiles and prescription records using pharmacy software, subject to pharmacist review when required.
  • Stock medications, assist with inventory counts, and support medication ordering only as directed and supervised by a pharmacist.
  • Maintain an organized, clean, and secure work area that supports patient safety and efficient pharmacy operations.
  • Follow applicable privacy, safety, regulatory, and organizational requirements.
  • Complete assigned training and demonstrate competency for delegated duties before performing them independently within the permitted scope.
  • Perform other duties as assigned under pharmacist supervision.

Benefits

  • Competitive pay and comprehensive benefits, including medical, dental, and vision coverage.
  • Generous Paid Time Off, including 120 hours during the first year, plus paid holidays.
  • 401(k) retirement plan.
  • Annual paid Restorative Day supporting wellness and work-life balance.
  • Mission-driven culture and employee recognition programs.
  • Professional development and opportunities to grow within healthcare and pharmacy operations.
  • Opportunity to help expand access to high-quality healthcare throughout Memphis.
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