Pharmacy Technician

CVS Health • Parkersburg, WV

15d • $16 - $24 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and help the pharmacy team deliver safe, accurate, and timely prescription fulfillment and caring service. They assist patients in person, at pick-up and drive-thru, and over the phone; follow pharmacy workflow procedures and company standard operating procedures; and contribute to a safe, inclusive, and effective pharmacy environment. Technicians complete company training and meet applicable state registration, licensing, and certification requirements. Until those requirements are met, the Pharmacy Manager may restrict their duties.

Depending on state law, training, and certification, Technicians may also support immunizations and other patient health care services, including point-of-care testing and offsite clinics. Where authorized as a Technician Immunizer, they may help prepare and administer vaccines, educate patients and refer clinical questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, document patient information, and manage vaccine supplies. The position requires regular and predictable attendance, including nights and weekends, and flexibility to work shifts at other stores in the market as business needs require.

Requirements

• Comply with state Board of Pharmacy requirements and laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
• If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not set a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements, which vary by state.
• Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
• Ability to verify prescription information and label accuracy to support patient safety.
• Friendly, helpful customer-service approach; ability to understand patients’ reactions and respond appropriately.
• Verbal and written communication skills for interacting with patients and colleagues, including active listening and conveying detailed instructions accurately.
• Ability to use math to determine quantities such as tablets to dispense, days’ supply, and the number of bottles needed.
• Ability to identify challenging patient or colleague interactions and select an appropriate course of action.
• Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, stoop, and perform repetitive finger and hand movements; adjust machines precisely; and perform close visual work such as reading labels or viewing a computer terminal.
• Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
• Ability to receive detailed information through oral communication.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at pharmacy workstations to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide compassionate patient service, including personalized assistance, offering immunizations and other services where appropriate, and resolving or escalating patient concerns.
• Complete permitted inventory activities as directed by pharmacy leadership, such as putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and, as needed, travel to other stores in the market to work shifts.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, or voluntarily staff offsite clinics, where legally permitted and supported by required training and certification.
• Where permitted, complete additional immunizer training and licensure requirements; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; collect and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a supervisor or manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED