Pharmacy Technician

CVS Health•East Meadow, NY
•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and help deliver safe, accurate, and timely prescription fulfillment and compassionate service. They assist patients and customers across pharmacy workstations, including production, pick-up, drive-thru, and drop-off, and follow company procedures and applicable laws, regulations, professional standards, and ethical principles. Technicians complete required company training and meet state registration, licensure, and certification requirements; duties may be restricted until those requirements are satisfied. The role includes supporting patient services and pharmacy workflow, maintaining inventory as permitted by law, and contributing to a safe, inclusive, high-performing team. Technicians must be flexible to meet scheduling and business needs, including traveling to other stores in the market when needed. Where allowed by law and with required training and certification, they may provide additional services such as immunizations, point-of-care testing, and staffing offsite clinics. Technician Immunizers may prepare and administer vaccines, educate patients, refer vaccine questions to the pharmacist, monitor and report adverse reactions, document patient information, and manage vaccine supplies. This is a part-time position with anticipated hours of 29 per week. The typical pay range is $19.00–$29.00 per hour. The position is eligible for a range of benefits depending on hours worked and eligibility.

Requirements

  • Comply with state board of pharmacy requirements and laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
  • If no minimum age is prescribed by the state board of pharmacy, be at least 16 years old.
  • If no minimum educational requirement is prescribed by the state board of pharmacy, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Meet applicable state-level licensure and national certification requirements, which vary by state.
  • Complete required training within the designated timeframe.
  • Maintain regular and predictable attendance, including nights and weekends.
  • Concentrate on tasks over time and pivot quickly between tasks to meet patient and business needs.
  • Confirm prescription information and label accuracy to support patient safety.
  • Provide friendly assistance, understand patients’ reactions, and respond appropriately.
  • Communicate verbally and in writing with patients and colleagues, using active listening.
  • Use mathematics to determine quantities such as tablets to dispense, days’ supply, and the number of bottles needed to fill prescriptions.
  • Identify challenging patient or colleague interactions and choose an appropriate response.
  • Meet the physical demands of the role, including standing or remaining upright for extended periods; lifting, scanning, and bagging items; reaching, bending, stooping, and repetitive finger movements; adjusting machines precisely; and performing close visual work.
  • Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
  • Accurately express, exchange, and receive detailed information through spoken communication.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, accept feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible for scheduling and business needs and travel to other stores in the market to work shifts when needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, when allowed by law and supported by required training and certification.
  • For Technician Immunizers, complete additional licensure and training, prepare and administer vaccines, educate patients about vaccines, refer vaccine questions to the pharmacist on duty, monitor and report adverse reactions, collect and document patient information, and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform other tasks as directed by a supervisor or manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being
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