Pharmacy Technician

CVS Health•Chico, CA

19d

About The Position

CVS Health Pharmacy Technicians help patients and customers with their medication needs while supporting safe, prompt, and accurate prescription filling. They work in a retail pharmacy environment, uphold professional and ethical standards, comply with applicable laws and regulations, and maintain patient confidentiality. The role calls for compassionate customer service and the ability to work in a fast-paced setting while managing assigned pharmacy workstations and tasks. New Pharmacy Technicians must complete CVS Pharmacy’s training program and satisfy state-specific registration, licensing, and certification requirements. Duties may initially be restricted until these requirements are met. Technicians can continue developing clinical, technical, and insurance knowledge through available tools and training. Depending on role and location, COVID-19 vaccination may be required where permitted by law, subject to applicable accommodation provisions.

Requirements

Must be at least 16 years of age.
Meet applicable state pharmacy technician licensure requirements; requirements vary by state.
Ability to concentrate on tasks over a period of time without distraction.
Customer service orientation, including helping people in a friendly manner and responding appropriately to their reactions.
Verbal and written communication skills for interacting with customers and colleagues, including active listening.
Mathematical reasoning, such as calculating a prescription’s days’ supply.
Problem-resolution skills, including recognizing actual or potential problems and choosing an appropriate course of action.
Ability to meet the physical demands of the role, including standing, walking, finger-based work, reaching, bending, stooping, spoken communication, hearing, and close visual acuity.
Ability to lift up to 30 pounds occasionally, exert up to 30 pounds of force occasionally and/or up to 10 pounds frequently, and exert negligible force constantly to move objects.

Nice To Haves

Previous experience in a pharmacy, retail, medical, or customer service setting.
Previous experience as a Pharmacy Technician.
PTCB National Certification.
High school diploma or equivalent is preferred but not required.

Responsibilities

Manage assigned pharmacy workstations and tasks to support the team in filling prescriptions promptly, safely, and accurately.
Help meet patients’ medication needs and comply with regulatory standards.
Provide caring service to patients and customers that exceeds their expectations.
Demonstrate ethical conduct and maintain patient confidentiality.
Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.
Use available tools and training to develop clinical, technical, and insurance knowledge.