Pharmacy Technician

CVS Health•San Diego, CA

About The Position

CVS Health Pharmacy Technicians help patients and customers with medication needs while supporting safe, accurate prescription fulfillment and regulatory compliance. The role involves managing assigned pharmacy workstations and tasks, providing caring customer service, maintaining patient confidentiality, and following professional and ethical standards and applicable laws and regulations. Technicians work in a fast-paced retail pharmacy environment and help the team promptly and accurately fill prescriptions. New Pharmacy Technicians must complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements. Duties may initially be restricted by the manager until these requirements are completed. Technicians can continue developing clinical, technical, and insurance knowledge through available tools and training. The role may be subject to collective bargaining agreement rules in select markets. High school graduation or equivalent is preferred but not required. The anticipated schedule is 25 hours per week, and the position is part-time.

Requirements

  • Must be at least 16 years of age.
  • Licensure requirements vary by state; satisfy applicable state registration, licensing, and certification requirements.
  • Ability to concentrate on tasks over time without distraction.
  • Customer service orientation, including helping people in a friendly manner and responding appropriately to customer reactions.
  • Verbal and written communication skills for interacting with customers and colleagues; active listening skills.
  • Mathematical reasoning, including using math to calculate a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing problems and choosing an appropriate course of action in complex situations.
  • Ability to meet the physical demands of the role, including standing for sustained periods, walking between work areas, finger dexterity, reaching, bending, stooping, oral communication and hearing, and close visual acuity.
  • Ability to occasionally lift or exert up to 30 lbs and to frequently exert up to 10 lbs of force.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription fulfillment.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Provide caring service to patients and customers that meets or exceeds expectations.
  • Maintain ethical conduct and patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements.
  • Build clinical, technical, and insurance knowledge through available tools and training.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits and other programs, subject to hours worked and eligibility.
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