Pharmacy Technician

Kroger•Indianapolis, IN

11d

About The Position

Provide exceptional customer service to help people live healthier lives. Treat customers and employees fairly and ethically, provide a safe, clean, and inclusive environment, and support the community by providing appropriate products, services, and care with fair and accurate pricing. Provide direct patient intervention through health and wellness services and experiences, as permitted by and consistent with state and federal law. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

High school diploma or GED.
Must be at least 18 years old.
Ability to handle highly confidential information.
Meet minimum state requirements to perform the functions related to the position.

Nice To Haves

Previous comparable experience.
Equivalent experience as a pharmacy clerk.
Familiarity with EPRN.

Responsibilities

Comply with local, state, and federal regulations, and report illegal activity, including robbery, theft, or fraud.
Comply with and reinforce food safety, sanitation, and safety regulations, guidelines, procedures, and programs; identify unsafe conditions and notify store management.
Understand and perform ordering functions with primary and secondary wholesalers.
Follow company guidelines for computerized inventory management, control, and ordering of medications, devices, supplements, and supplies.
Maintain departmental standards, including clean and organized workstations and customer waiting areas.
Count, measure, and prepare specified products using company best practices.
Complete billing procedures to ensure value for the customer and company.
Answer phones, triage calls, and respond to inquiries as appropriate.
Follow company guidelines for accepting and tendering vendor coupons, cash shortages, and shrink.
Follow company cash register and cashier-handling policies, including processing electronic fund transactions, cash, and checks.
Provide a strong customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing.
Assist the pharmacist with responsibilities other than those requiring the pharmacist's professional judgment.
Comply with HIPAA regulations and company policies regarding protected health information.
Support company health and wellness initiatives.
Put away legend orders, including Central Fill deliveries.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict reasonably, cooperatively, and without confrontation.
Handle customer and business information honestly and with integrity.
Follow directions and seek assistance as needed to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.