Pharmacy Technician - Prescription Service Center/Call Center In Office

Essentia Health • Superior, AZ

3d • $22 - $33 • Onsite

About The Position

The Pharmacy Technician is responsible for accurate computer entry and processing of prescriptions, preparing unit dose medications, and non-sterile bulk compounding. Duties also include inventory control, care of supplies and equipment, accurate cash handling, and customer service in person and over the telephone, including resolving customer service issues. The technician assists the pharmacist with daily departmental activities, including training new staff and pharmacy students, billing, record keeping, clerical functions, monthly audits, and other duties as assigned by the pharmacist.

The posting describes Ambulatory Care Levels I, II, and III, with different education, experience, training, and certification requirements. Requirements vary by level and work location. The role is based at Essentia Health Superior Belknap Pharmacy.

Requirements

• For work in a Minnesota location, meet one of the Minnesota Board of Pharmacy education/experience categories listed for the applicable level: qualifying continuous technician registration dating back to before January 1, 2013; completion of a board-approved technician training program; or completion of Essentia Health’s employer-based technician training program within the applicable timeframe. Continuous Minnesota registration as a Pharmacist Intern is also listed as an alternative.
• Before hire, hold state registration in the state of employment. Registration applicants must be at least 18 and have graduated from high school or attained an equivalent credential such as a GED.
• Float and casual positions, and regular staff from Superior, Wisconsin sites, require registration in both Minnesota and Wisconsin. Wisconsin locations may accept a pending registration application.
• For Level I, earn and maintain CPhT certification through PTCB or NHA within two years of hire through the employer-based training program, or be currently enrolled in an accredited Pharm.D. program. A dual-position Intern or Pre-Intern does not need PTCB or NHA certification.
• For Level II, have at least 1,040 hours of pharmacy technician experience and complete Pharmacy Department orientation and one of the specified department training programs within six months of hire. Earn and maintain CPhT certification through PTCB or NHA within one year of hire, or meet one of the listed pharmacy-student alternatives. A dual-position Intern or Pre-Intern does not need PTCB or NHA certification.
• For Level III, have at least 2,080 hours of pharmacy technician experience, experience within the past year with Tier III qualifying work, and complete the required Tier III certification or Pharmacy Department training program within six months of hire. Hold current CPhT certification from PTCB or NHA.
• Maintain required registrations and certifications for the duration of employment, with timing as stated for the applicable level.
• Complete continuing education and license renewal as required by the state's Board of Pharmacy.

Responsibilities

• Accurately enter and process prescriptions in the computer system.
• Prepare unit dose medications and perform non-sterile bulk compounding.
• Control inventory and care for supplies and equipment.
• Handle cash accurately.
• Provide in-person and telephone customer service and resolve customer service issues.
• Assist the pharmacist with daily departmental activities.
• Train new staff and pharmacy students.
• Assist with billing, record keeping, and other clerical functions.
• Perform monthly audits and other duties assigned by the pharmacist.

Benefits

• Medical, dental, vision, life, and disability insurance, with supplemental options.
• 401(k) plan with employer contributions.
• Professional development through training, tuition reimbursement, and educational programs.
• Flexible scheduling.
• Generous time off.
• Wellness resources focused on physical, mental, and emotional health.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED