Pharmacy Technician

Nevada Health Centers I•Las Vegas, NV

About The Position

Nevada Health Centers is seeking a Pharmacy Technician to process prescriptions for outpatient dispensing and mail-out shipping, and to repackage medications for distribution to remote health center sites. Under the supervision of the pharmacist-in-charge, the technician serves internal and external customers in person and by phone, monitors inventory, and maintains a clean and organized pharmacy. The role includes occasional travel to remote locations for site reviews, training, and education. The technician must complete education and training required to maintain their state license and PTCB national certification.

Requirements

  • Nevada State Pharmaceutical Technician License required.
  • PTCB certification preferred; if not certified on the date of hire, the employee must take the PTCB exam within 6 months and pass within 10 months.
  • Ability to complete required education and training to maintain state licensure and national certification.
  • Ability to maintain patient confidentiality and comply with HIPAA.
  • Ability to read prescriptions and drug labels, including fine print.
  • Ability to type at least 30 words per minute.
  • Ability to balance a cash register and calculate figures and amounts, including drug prices, dosages, and days' supply.
  • Ability to calculate sliding fees, discounts, proportions, and percentages.
  • Ability to solve practical problems and interpret verbal and written instructions.
  • Good judgment in evaluating situations and making decisions.
  • Ability to communicate courteously and professionally and interact effectively with associates and providers.
  • Ability to understand and respond appropriately, effectively, and sensitively to people across different races, ethnicities, languages, ages, genders, and other population groups.
  • Ability to travel occasionally to remote sites and attend off-site training and education.
  • Regularly sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Occasionally stand, walk, stoop, kneel, or crouch. Regularly lift and/or move up to 20 pounds.

Nice To Haves

  • PTCB certification.
  • Customer service experience.
  • Bilingual ability.
  • Knowledge of pharmacy workflow, pharmacy software, and electronic health records.
  • Knowledge of sig codes, brand and generic names, and therapeutic classes for common drugs.
  • Knowledge of pharmacy policies and procedures, pharmacy law, and 340B regulations.
  • Knowledge of third-party payer billing procedures.
  • Skill in operating a cash register and office equipment such as a calculator, printer/copier/fax, postage machine, and telephone system.
  • Skill in using a PC and word processing, spreadsheet, database, and email applications.
  • Organization, information analysis, attention to detail, urgency, dependability, and integrity.

Responsibilities

  • Maintain pharmacy inventory by checking stock levels and orders, anticipating demand, ordering stock, verifying deliveries, removing outdated drugs, and returning excess stock.
  • Monitor stock prices, seek the best available pricing, return stock when needed, and update drug costs in pharmacy software.
  • Follow infection-control policies and protocols.
  • Prepare prescription orders for pharmacist dispensing by reading prescriptions, typing labels, calculating quantities, and checking expiration dates; count and fill prescriptions and attach labels.
  • Prepare clinic orders, packing lists, and shipments to remote health center sites.
  • Process, pack, and ship mail-out prescriptions to the indicated addresses.
  • Operate point-of-sale systems, including the cash register, credit card machine, and prescription will-call system.
  • Troubleshoot pharmacy software, printers, the robot, and other equipment, including contacting vendor technical support; assist off-site health center staff with issues as needed.
  • Maintain purchase orders, packing lists, clinic drug orders, prescriptions, and other files in accordance with Board of Pharmacy and 340B requirements.
  • Perform drug inventory audits and purchase supplies while maintaining appropriate supply levels.
  • Calculate drug prices by verifying acquisition costs and adding dispensing fees for the appropriate payer group.
  • Clean and organize pharmacy shelves, workstations, supplies, files, and pharmaceutical inventory.
  • Monitor refrigerator and room temperatures and follow vaccine management procedures.
  • Use the state prescription monitoring program and screen new prescriptions for 340B eligibility.
  • Maintain updated patient profiles, including allergies, demographics, and payer group.
  • Prepare reports by collecting and summarizing information.
  • Assist coworkers and provide training and support to medical assistants and dispensing technicians at on-site and remote locations.
  • Assist the pharmacist with dispensary site reviews and pharmaceutical inventory management training, including travel to remote sites.
  • Complete education and training required by the Board of Pharmacy, CMS, and 340B.
  • Provide quality customer service by responding to patient inquiries and requests and referring medical questions to the pharmacist.
  • Greet customers in person and by phone, answer questions, receive requests, and refer inquiries to the pharmacist when necessary.
  • Set an example of exemplary customer service for internal and external customers; keep the work environment clean and organized during operating hours.
  • Provide customers with general information about services offered by Nevada Health Centers.
  • Support pharmacy department and organizational goals and mission, maintain a healthy team environment, and communicate ideas to improve service, productivity, and resource conservation to a supervisor.
  • Travel occasionally to remote sites and attend off-site training and education.

Benefits

  • Competitive compensation with annual merit increases.
  • Company-sponsored PPO medical plan with a buy-up option, vision plan, and dental plan.
  • 403(b) retirement plan with employer match.
  • Generous time-off policy.
  • Ten paid holidays plus one floating holiday.
  • Company-paid life and AD&D insurance and long-term disability policies.
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