Pharmacy Technician

CVS Health • Daleville, VA

9d • $16 - $24 • Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering operational and service excellence. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow standard operating procedures, pharmacy workflow practices, and applicable laws and policies, and contribute to a safe, inclusive team culture.

After starting the role, technicians must complete the company training program and meet applicable state Board of Pharmacy registration, licensing, and certification requirements. Until requirements are completed, the Pharmacy Manager may restrict duties. Where permitted by law and supported by required training and certification, technicians may also provide services such as immunizations, point-of-care testing, and staffing offsite clinics. Technician immunizer duties may include vaccine preparation and administration, patient education and referral, monitoring and reporting adverse reactions, collecting and documenting patient information, and managing vaccine supplies.

This is a part-time position with 20 anticipated weekly hours. All shifts are flexible within the stated availability: Monday through Friday, 9 a.m.–8 p.m., and Saturday and Sunday, 10 a.m.–6 p.m. Working every other weekend is required. The stated pay range is $16.00–$24.00 per hour. The role is eligible for benefits and programs that may include dental and vision coverage, wellness resources, employee discounts, and certain voluntary benefits, depending on hours worked and eligibility.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If the state Board of Pharmacy does not specify a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required training within the designated timeframe.
• Attend regularly and predictably, including nights and weekends; every other weekend is required.
• Be available for flexible shifts within the posted schedule and, as needed, travel to other stores in the market.
• Concentrate over time, shift quickly between tasks, and verify prescription information and label accuracy.
• Demonstrate friendly customer service, recognize patient reactions, and respond appropriately.
• Use verbal and written communication and active listening effectively with patients and colleagues.
• Use mathematics to determine quantities such as tablets, days’ supply, and the number of bottles needed for a prescription.
• Identify difficult patient or colleague interactions and choose an appropriate course of action.
• Meet the physical demands of the role, including standing for extended periods; lifting, scanning, and bagging items; reaching and stooping; repetitive finger and hand movements; adjusting machines precisely; close visual work; and communicating and receiving detailed spoken information.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Complete permitted inventory activities as directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market to cover shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Provide additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, when allowed by law and supported by required training and certification.
• Where permitted, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
• Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Monitor for and respond to adverse reactions and report events according to public health requirements.
• Review and collect patient information and track and document it for each applicable patient.
• Monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a supervisor or manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits, subject to hours worked and eligibility.
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED