Pharmacy/Technician

Kroger•Edgewater, FL

22h

About The Position

Provide exceptional customer service to help people live healthier lives. Treat customers and employees fairly and ethically, maintain a safe, clean, and inclusive environment, contribute responsibly to the community, and provide appropriate products, services, and care with fair and accurate pricing. Provide direct patient intervention through health and wellness services and experiences, as permitted by and consistent with state and federal laws. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. Assist the pharmacist with pharmacy operations, excluding responsibilities that require a pharmacist’s professional judgment. Support patients throughout reception, data entry, adjudication, and product dispensing, while following applicable regulations, company policies, and standards for customer service, safety, privacy, inventory, and billing.

Requirements

High school diploma or GED.
Must be at least 18 years old.
Ability to handle highly confidential information.
Meets minimum state requirements to perform the functions related to the position.

Nice To Haves

Previous comparable experience.
Equivalent experience as a pharmacy clerk.
Familiarity with EPRN.

Responsibilities

Comply with local, state, and federal regulations, and report illegal activity, including robbery, theft, or fraud.
Follow and reinforce food safety, sanitation, and safety regulations, guidelines, procedures, and programs; identify unsafe conditions and notify store management.
Perform ordering functions with primary and secondary wholesalers.
Follow company guidelines for computerized inventory management, control, and ordering of medications, devices, supplements, and supplies.
Maintain departmental standards, including clean and organized workstations and customer waiting areas.
Count, measure, and prepare specified products using company best practices.
Complete billing procedures to help ensure value for customers and the company.
Answer phone calls, triage calls, and respond to inquiries as appropriate.
Follow guidelines for accepting and tendering vendor coupons, cash shortages, and company shrink.
Operate the cash register and follow cashier-handling policies for electronic fund transactions, credit and debit cards, EBT, gift cards, cash, and checks.
Provide a strong customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing.
Assist the pharmacist with responsibilities that do not require professional judgment.
Follow HIPAA regulations and company policies concerning protected information.
Support company health and wellness initiatives.
Put away legend orders, including Central Fill deliveries.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Handle customer and business information honestly and with integrity.
Follow directions and seek assistance when needed to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, people with special needs, and older adults.
Perform the essential job functions with or without reasonable accommodation.