Pharmacy Technician

CVS Health•08320 - Rhode Island CVS Pharmacy, L.L.C., RI

21d•$18 - $28•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, assist patients and customers as a first point of contact, and contribute to a caring, inclusive experience. Technicians follow company standard operating procedures, pharmacy workflow practices, applicable laws and professional standards, and communicate effectively with patients and colleagues. After starting, they must complete the company training program and meet state registration, licensing, and certification requirements; duties may be restricted until those requirements are satisfied. Technicians may provide additional patient health care services, including immunizations and point-of-care testing, when permitted by law and supported by required training and certification. Where allowed, Technician Immunizers complete additional licensing and training, prepare and administer vaccines, educate patients and refer vaccination questions to the pharmacist, respond to and report adverse reactions, document applicable patient information, and manage vaccine supplies. The role requires regular and predictable attendance, including nights and weekends, and flexibility to work at other stores in the market as needed. This is a full-time position with 40 anticipated weekly hours. The typical pay range is $18.00–$28.00 per hour, with actual pay depending on factors including experience, education, and geography. Eligible full-time colleagues may receive medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, subject to eligibility.

Requirements

Meet applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including requirements related to age, education, and licensure or certification.
If the state Board of Pharmacy does not specify a minimum age, be at least 16 years old.
If the state Board of Pharmacy does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Complete required training within the designated timeframe.
Concentrate on tasks over time and pivot quickly between tasks to meet patient and business needs.
Confirm prescription information and label accuracy to support patient safety.
Help people in a friendly manner, recognize patients’ reactions, and respond appropriately.
Use and understand verbal and written communication with patients and colleagues; listen actively and ask questions as appropriate.
Use math to solve prescription-related problems, such as calculating tablet quantities, days’ supply, or bottle quantities.
Identify challenging patient or colleague interactions and choose an appropriate course of action.
Meet the role’s physical demands, including standing and mobility for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, precision control of machines, stooping and bending, and close visual acuity.
Be able to communicate and receive detailed spoken instructions accurately.

Nice To Haves

1–3 years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
Provide empathetic, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services; and resolve or escalate patient concerns.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, accept feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible for scheduling and business needs, and travel to other stores in the market to work shifts when needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
Deliver additional health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, when permitted by law and supported by required training and certification.
When authorized as a Technician Immunizer, complete additional licensure and training; prepare and administer vaccines; educate patients and refer vaccination questions to the pharmacist; monitor and respond to adverse reactions and report events; review, collect, track, and document patient information; and monitor and manage vaccine supplies.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform additional tasks as directed by a supervisor or manager.