Pharmacy Technician

CVS Health•Pasadena, MD

21d•Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering operational and service excellence in retail stores. They help pharmacy operations run smoothly and ensure prescriptions are filled promptly, safely, and accurately while providing caring service to patients and customers. Technicians follow company Standard Operating Procedures, pharmacy workflow practices, applicable laws and professional standards, and contribute to a safe, inclusive, and engaging team culture. They must complete the company training program and meet applicable state registration, licensing, and certification requirements; duties may be restricted by the Pharmacy Manager until requirements are satisfied. Where permitted and appropriately trained, Technicians may also support immunizations and other patient health services. This is a full-time position with 40 anticipated weekly hours. The typical pay range is $16.50–$25.00 per hour. The position is eligible for benefits including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, subject to eligibility.

Requirements

Comply with state Board of Pharmacy requirements and laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
If the state Board of Pharmacy does not specify a minimum age, be at least 16 years old.
If the state Board of Pharmacy does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Meet state-level licensure and national certification requirements where applicable.
Complete required training within the designated timeframe.
Demonstrate attention and focus, including sustained concentration, quick task switching, and accurate prescription and label checking.
Demonstrate customer service and teamwork skills, including friendly assistance and appropriate responses to patients’ reactions.
Communicate effectively verbally and in writing, and use active listening with patients and colleagues.
Use mathematical reasoning to calculate prescription quantities, days’ supply, and bottle requirements.
Identify challenging interactions and choose an appropriate course of action.
Meet the physical demands of the role, including remaining upright for extended periods; lifting, scanning, and bagging items; reaching, stretching, and stooping; repetitive finger movements; precision control of machines; close visual work; and spoken communication and listening.
Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
Have regular and predictable attendance, including nights and weekends.

Nice To Haves

One to three years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and at other market locations to meet business needs.

Responsibilities

Follow company SOPs at each workstation to support pharmacists in managing and improving patient health.
Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
Provide empathetic, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, accept feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts when needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where allowed by law and supported by required training and certification.
When authorized as a Technician Immunizer, complete required licensure and training; help prepare and administer vaccines; educate patients about vaccines and refer questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; collect and document patient information; and monitor and manage vaccine supplies.
Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
Confirm prescription information and label accuracy, use math to calculate quantities and days’ supply, and resolve problems involving patients or colleagues.
Perform additional tasks as directed by a Supervisor or Manager.