About The Position

Saskatoon Co-op is seeking a Pharmacy Technician to join their team at Stonebridge Pharmacy #211 in Saskatoon, SK. This role is responsible for a variety of tasks related to prescription processing, patient assistance, inventory management, and customer service, all while adhering to professional standards and company policies. The Pharmacy Technician will work closely with the Pharmacy Manager and other healthcare team members to ensure efficient and effective pharmacy operations.

Requirements

  • Currently licensed with SCPP.
  • Strongly service-oriented and motivated.
  • Capable of serving and assisting customers in a courteous, efficient, and professional manner.
  • Strong organizational skills.
  • Attention to detail.
  • Ability to work independently.
  • Ability to multi-task.
  • Must be available mornings, afternoons, evenings, and weekends.

Nice To Haves

  • Previous experience is preferred.

Responsibilities

  • Take medication history and gather patient information for pharmacist review, exercising professional judgment to identify when pharmacist expertise is needed.
  • Prepare and process prescriptions (including compounds) deemed appropriate by the supervising pharmacist, and perform final checks on filled prescriptions, recognizing and responding to unusual patient drug distribution patterns.
  • Transfer and receive prescriptions from prescribers and other pharmacists/pharmacy technicians, and receive verbal prescriptions from prescribers.
  • Assist patients in making informed decisions regarding the selection and use of drug administration devices, monitoring devices, and health aids.
  • Assist patients and healthcare team members in understanding third-party insurance coverage, including scope, limitations, exceptions, and coordination of benefits.
  • Supervise and perform final checks on the work of pharmacy assistants and/or other pharmacy technicians, accepting responsibility for their work.
  • Assist patients with the pickup, delivery, and sale of their prescriptions and OTC/HBC purchases.
  • Ensure confidentiality of patient information and request/release such information only where appropriate and legally allowed.
  • Adhere to government regulations and Saskatoon Co-op's policies regarding pharmacy inventory control, safekeeping, and sales, including proper ordering, return, and disposal of pharmacy inventory.
  • Participate in quality improvement initiatives, including documentation of medication errors and near misses.
  • Assist in the promotion and administration of professional service programs offered by the pharmacy, including triage, communication of available services, and booking appointments.
  • Be familiar with all products and services offered in Saskatoon Co-op Pharmacy, including new offerings and those typically found in the local community pharmacy sector.
  • Assist with checking and adjusting customer complaints within established Saskatoon Co-op policies, deferring to the immediate supervisor as required.
  • Be aware of and informed about Saskatoon Co-op contracts, policies, procedures, and practices.
  • Assist immediate superior, if required, in preparing reports, compiling statistics, and processing invoices.
  • Be familiar with and assist with current merchandising and signing policies, procedures, and practices.
  • Provide prompt, courteous, friendly pharmacy care to customers to promote good patient relations.
  • Promote the sale of Co-op label merchandise when appropriate.
  • Be responsible for general housekeeping duties and the general appearance of the entire department when not occupied with prescription-related activities.
  • Maintain a constant alert against unauthorized removal of merchandise and assist in the safekeeping of all cash handled in the department.
  • Assist the Pharmacist, when required, in the preparation and administration of injections.
  • Perform other duties as assigned.
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