Pharmacy Technician

CVS Health•Huntersville, NC

About The Position

CVS Health Pharmacy Technicians help patients and customers with medication needs while supporting prompt, safe, and accurate prescription fulfillment. They manage assigned pharmacy workstations and tasks, provide compassionate customer service, maintain patient confidentiality, and follow professional and ethical standards as well as applicable federal, state, and local laws and regulations. New Pharmacy Technicians must complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements. Duties may initially be restricted by a manager until these requirements are completed. Technicians can continue developing clinical, technical, and insurance knowledge through available tools and training. Requirements and duties may vary by state and location; in select markets, collective bargaining agreement rules apply. Depending on the role and location, COVID-19 vaccination may be required where permitted by law, subject to reasonable accommodations. This is a part-time position with 25 anticipated weekly hours. The stated pay range is $16.50–$25.00 per hour; the actual offer depends on factors including experience, education, geography, and other relevant considerations. Benefits eligibility depends on hours worked and other eligibility requirements.

Requirements

  • Must be at least 16 years of age.
  • Licensure requirements vary by state.
  • Ability to concentrate on a task over a period of time without being distracted.
  • Customer-service orientation, including a friendly approach, noticing and understanding customers’ reactions, and responding appropriately.
  • Verbal and written communication skills to interact with customers and colleagues; actively listen, understand points being made, ask questions as appropriate, and avoid interrupting at inappropriate times.
  • Mathematical reasoning, including using math to solve problems such as calculating a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing when something is wrong or likely to go wrong and choosing an appropriate course of action in a complex situation.
  • Physical ability to remain upright and move about on foot for sustained periods and to move between work areas.
  • Ability to perform fine-motor tasks primarily with fingers, extend hands and arms in any direction, bend at the waist, and stoop with use of the lower extremities and back muscles.
  • Ability to communicate spoken information and perceive sounds at normal speaking levels, with or without correction.
  • Close visual acuity for tasks such as transcribing, viewing a computer terminal, and reading or visually inspecting small parts.
  • Ability to lift up to 30 pounds occasionally; exert up to 30 pounds of force occasionally, up to 10 pounds frequently, and a negligible amount constantly to move objects.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent is preferred but not required.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support the team in filling prescriptions promptly, safely, and accurately.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Provide caring service to patients and customers that meets or exceeds their expectations.
  • Maintain patient confidentiality and demonstrate ethical conduct.
  • Complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements.
  • Continue building clinical, technical, and insurance knowledge through available tools and training.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources, subject to hours worked and eligibility.
  • Employee discounts, subject to hours worked and eligibility.
  • Access to certain voluntary benefits, subject to hours worked and eligibility.
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.
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