Pharmacy Technician

CVS Health•Albany, OR

8d•$19 - $29•Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering operational and service excellence in a retail pharmacy. They are often the first point of contact for patients and customers and help ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow company Standard Operating Procedures, pharmacy workflows, best practices, and applicable laws and regulations, and contribute to a safe, inclusive, and engaging team culture. After starting the role, Technicians must complete the company training program and satisfy applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are met. Where permitted by law and supported by required training and certification, Technicians may provide additional health care services, including immunizations, point-of-care testing, and staffing offsite clinics. Technician Immunizers must complete additional licensure and training requirements and may prepare and administer vaccines, educate patients, refer vaccination questions to the Pharmacist-on-duty, respond to and report adverse reactions, document patient information, and manage vaccine supplies. This is a full-time position with 40 anticipated weekly hours. The typical pay range is $19.00–$29.00. The actual offer depends on factors including experience, education, geography, and other relevant considerations. Eligible colleagues receive a comprehensive benefits package intended to support physical, emotional, and financial well-being.

Requirements

Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including requirements related to age, education, and licensure or certification.
If the state board of pharmacy does not set a minimum age, be at least 16 years old.
If the state board of pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Ability to concentrate on tasks over time and pivot quickly between tasks to meet patient and business needs.
Ability to confirm prescription information and label accuracy to support patient safety.
Ability to assist people in a friendly manner, understand patients’ reactions, and respond appropriately.
Verbal and written communication skills for interacting with patients and colleagues, including active listening and accurately conveying or receiving detailed spoken information.
Ability to use mathematics to determine quantities such as tablets to dispense, days’ supply, and the number of bottles needed to fill a prescription.
Ability to identify challenging patient or colleague interactions and choose an appropriate course of action.
Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, and extend the arms and hands; perform repetitive finger movements; adjust machines precisely; stoop and bend to move items; and perform close-visual-acuity tasks such as transcribing, reading, computer work, and visual inspection.
Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.

Nice To Haves

1–3 years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

Follow company Standard Operating Procedures at each workstation to support Pharmacists in managing and improving patient health.
Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to ensure safe and accurate prescription fulfillment.
Create positive patient experiences by providing empathetic, personalized service at pick-up, drive-thru, and over the phone; offering immunizations and other services where appropriate; and resolving or escalating patient problems.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible to scheduling and business needs and voluntarily travel to other stores in the market to work shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where allowed by law and supported by required training and certification.
For Technician Immunizer duties, complete required licensure and training; educate patients about vaccines and refer questions to the Pharmacist-on-duty; monitor for and respond to adverse reactions and report them as required; review, collect, track, and document patient information; and monitor and manage vaccine supplies.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform additional tasks as directed by a Supervisor or Manager.