Pharmacy Technician

CVS Health • Columbus, OH

11d

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, and assist patients as an often-first point of contact. Technicians follow company Standard Operating Procedures, pharmacy workflows, best practices, and applicable laws and professional standards while contributing to a caring, safe, and inclusive environment. After starting, technicians must complete the company training program and satisfy applicable state registration, licensing, and certification requirements; the Pharmacy Manager may restrict duties until those requirements are met.

The role may also include supporting immunizations when permitted by law and supported by training and certification. This can require additional licensure and training to obtain Technician Immunizer status. The position is part-time, with 20 anticipated weekly hours. Regular and predictable attendance, including nights and weekends, is required. The listed pay range is $17.00 per hour. The position is eligible for certain benefits and programs depending on hours worked and eligibility.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If the state board of pharmacy does not specify a minimum age, be at least 16 years old.
• If the state board of pharmacy does not specify a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required training within the designated timeframe.
• Maintain regular and predictable attendance, including nights and weekends.
• Ability to focus on tasks and pivot quickly between tasks to meet patient and business needs.
• Ability to confirm prescription information and label accuracy.
• Customer service and team orientation, including friendly assistance and appropriate responses to patients’ reactions.
• Verbal and written communication skills, including active listening.
• Mathematical reasoning sufficient to calculate tablet quantities, days’ supply, and bottle quantities for prescriptions.
• Ability to identify challenging interactions and select an appropriate course of action.
• Ability to meet the stated physical demands, including occasionally lifting or exerting up to 20 pounds and frequently lifting or exerting up to 10 pounds.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other market locations to meet business needs.

Responsibilities

• Follow company SOPs and pharmacy workflow procedures at workstations including production, pick-up, drive-thru, and drop-off to support safe, accurate prescription fulfillment.
• Provide caring patient service in person, at pick-up and drive-thru, and over the phone; offer immunizations and other services where appropriate; resolve or escalate patient concerns.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to an effective team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible for scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies, including controlled-substance dispensing and recordkeeping requirements and patient privacy and security protections.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where allowed by law and supported by required training and certification.
• When supporting immunizations, complete additional licensure and training requirements; educate patients about vaccines and refer vaccine questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; review and collect patient information and document it; and monitor and manage vaccine supplies.
• Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, communicate effectively with patients and colleagues, listen actively, use mathematical reasoning to support prescription dispensing, and choose appropriate responses to challenging interactions.
• Perform physical tasks including standing or remaining upright for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, precise machine adjustments, stooping, and visually inspecting or transcribing information.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs, subject to hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED