Pharmacy Technician

CVS Health•Albany, NY

About The Position

CVS Health Pharmacy Technicians help patients and customers by supporting the safe, prompt, and accurate filling of prescriptions and providing caring service. The role involves managing assigned pharmacy workstations and tasks, complying with federal, state, and local laws and regulations, maintaining patient confidentiality, and meeting medication and regulatory requirements. Technicians work in a fast-paced retail pharmacy environment and are expected to uphold professional and ethical standards. New technicians must complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements. Duties may initially be restricted until those requirements are met. Afterward, technicians can continue developing clinical, technical, and insurance knowledge through available tools and training. Duties and requirements may vary by state and location; collective bargaining agreement rules apply in select markets.

Requirements

  • Must be at least 16 years of age.
  • Meet licensure requirements applicable in the state of employment.
  • Ability to concentrate on tasks over time without being distracted.
  • Customer service orientation, including helping people in a friendly manner and responding appropriately to customer reactions.
  • Verbal and written communication skills for interacting with customers and colleagues, including active listening.
  • Mathematical reasoning skills, such as calculating a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing problems and selecting an appropriate course of action.
  • Meet the described physical demands, including standing and moving about for sustained periods, finger dexterity, reaching, bending and stooping, spoken communication and hearing, close visual acuity, and occasional lifting up to 30 lbs.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription filling.
  • Help meet patients’ medication needs and applicable regulatory compliance standards.
  • Provide caring service to patients and customers that meets or exceeds expectations.
  • Maintain patient confidentiality and demonstrate ethical conduct.
  • Complete the CVS Pharmacy Technician Training Program and applicable registration, licensing, and certification requirements.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources, based on eligibility
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