Pharmacy Technician

CVS Health•Portage, IN

About The Position

CVS Health Pharmacy Technicians help patients and customers with their medication needs while supporting safe, prompt, and accurate prescription fulfillment. They work in a retail pharmacy environment that maintains professional and ethical standards and complies with federal, state, and local laws and regulations. Technicians are expected to provide caring customer service, protect patient confidentiality, and demonstrate accountability, caring, collaboration, innovation, and integrity. New Pharmacy Technicians must complete the CVS Pharmacy Technician Training Program and meet applicable state registration, licensing, and certification requirements. A manager may restrict duties until those requirements are satisfied. Technicians can continue developing their clinical, technical, and insurance knowledge through available tools and training. The role requires availability for flexible shifts from 7 a.m. to 11 p.m. every day of the week, including every weekend.

Requirements

Must be at least 16 years of age.
Meet applicable state licensure requirements, which vary by state.
Ability to concentrate on tasks over time without distraction.
Customer service orientation, including helping people in a friendly manner and responding appropriately to customer reactions.
Verbal and written communication skills for interacting with customers and colleagues, including active listening.
Mathematical reasoning, such as calculating a prescription’s days’ supply.
Problem-resolution skills, including recognizing problems and choosing an appropriate course of action.
Ability to meet the stated physical demands, including standing and moving about for sustained periods, finger dexterity, reaching, bending and stooping, communicating and hearing, close visual acuity, and occasional lifting of up to 30 pounds.

Nice To Haves

Previous experience in a pharmacy, retail, medical, or customer service setting.
Previous experience as a Pharmacy Technician.
PTCB National Certification.
High school diploma or equivalent (preferred but not required).

Responsibilities

Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription filling.
Help meet patients’ medication needs and applicable regulatory compliance standards.
Provide compassionate, friendly service to patients and customers that meets or exceeds expectations.
Maintain ethical conduct and patient confidentiality.
Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.