Pharmacy Technician

CVS Health•Belton, SC
•$16 - $24•Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering operational and service excellence in retail locations. They are often the first point of contact for patients and customers and help ensure pharmacy operations run smoothly, prescriptions are filled promptly, safely, and accurately, and patients receive caring service. Technicians follow standard operating procedures and pharmacy workflow practices, communicate effectively, and contribute to a safe, inclusive, and engaging culture. Once hired, they must complete the company training program and satisfy applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are met. The role includes working across pharmacy workstations such as production, pickup, drive-through, and drop-off; assisting with patient service and basic inventory activities; and complying with applicable laws, regulations, professional standards, ethical principles, and CVS policies. Where permitted and supported by required training and certification, technicians may also provide services such as immunizations, point-of-care testing, and offsite clinic staffing. Technician immunizers complete additional training and licensure requirements and may prepare and administer vaccines, educate patients, refer vaccination questions to the Pharmacist-on-duty, respond to adverse reactions, document patient information, and manage vaccine supplies. This is a part-time position with 29 anticipated weekly hours. The typical pay range is $16.00–$24.00. The position requires regular and predictable attendance, including nights and weekends, and may involve travel to other stores in the market as business needs require. Benefits and programs may include dental and vision coverage, wellness resources, employee discounts, and certain voluntary benefits, depending on hours worked and eligibility.

Requirements

  • Comply with applicable state board of pharmacy requirements and laws, including age, education, and licensure or certification requirements.
  • If the state board of pharmacy does not specify a minimum age, be at least 16 years old.
  • If the state board of pharmacy does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Meet state-level licensure and national certification requirements applicable to the location.
  • Be able to concentrate over time, switch between tasks quickly, and confirm prescription information and label accuracy.
  • Demonstrate customer service and teamwork skills, including helping people in a friendly manner and responding appropriately to patients’ reactions.
  • Use verbal and written communication to interact with patients and colleagues, and apply active listening skills.
  • Use math to determine quantities such as tablets to dispense, days’ supply, and bottles needed to fill a prescription.
  • Identify challenging patient or colleague interactions and choose an appropriate course of action.
  • Remain mobile and upright for extended periods; lift, scan, and bag items; reach and stretch; perform repetitive finger movements; handle and position items; operate or adjust machines precisely; and stoop or bend to move items.
  • Have close visual acuity for tasks such as transcribing, viewing a computer terminal, and inspecting small parts.
  • Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
  • Accurately express or exchange detailed spoken instructions and receive detailed information through oral communication.

Nice To Haves

  • One to three years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and across the market in other locations to meet business needs.

Responsibilities

  • Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures at production, pickup, drive-through, and drop-off workstations to support safe and accurate prescription fulfillment.
  • Provide empathetic, personalized service to patients at pickup, drive-through, and over the phone; offer immunizations and other services where applicable; and resolve or escalate patient concerns.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts when needed.
  • Comply with relevant laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
  • Deliver additional health care services, such as immunizations, point-of-care testing, and offsite clinic staffing, where allowed and supported by required training and certification.
  • When permitted and qualified as a Technician Immunizer, complete applicable licensure and training requirements; prepare and administer vaccines; educate patients and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; collect and document patient information; and monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform other tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs, subject to hours worked and eligibility
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