Pharmacy Technician

CVS Health•Savannah, GA

2d•$16 - $24

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while delivering caring service. Technicians follow company standard operating procedures, pharmacy workflow processes, and applicable laws and professional standards, and contribute to a safe, inclusive team culture. Once hired, they must complete a company training program and meet applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are met. Where permitted by law and supported by training and certification, Technicians may provide additional patient health services, including immunizations, point-of-care testing, and staffing offsite clinics. Technician immunizer duties may include preparing and administering vaccines, educating patients and referring vaccination questions to the Pharmacist-on-duty, monitoring and reporting adverse reactions, collecting and documenting patient information, and managing vaccine supplies. This is a full-time position with 40 anticipated weekly hours. The typical pay range is $16.00–$24.00. The role is eligible for a benefits package that includes medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Requirements

Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
If state pharmacy rules do not specify a minimum age, be at least 16 years old.
If state pharmacy rules do not specify a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Complete required company training within the designated timeframe.
Attend work regularly and predictably, including nights and weekends.
Concentrate on tasks over time and shift quickly between tasks to meet patient and business needs.
Confirm prescription information and label accuracy to support patient safety.
Help people in a friendly manner, understand patients’ reactions, and respond appropriately.
Use verbal and written communication with patients and colleagues, including active listening.
Use math to solve pharmacy-related problems, such as calculating tablet quantities, days’ supply, and bottle quantities.
Identify challenging patient or colleague interactions and select an appropriate response.
Meet the physical demands of the position, including remaining mobile and upright for extended periods; lifting, scanning, and bagging items; reaching, repetitive finger movements, and precise machine adjustments; stooping and bending; and close visual work.
Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
Convey detailed spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

1–3 years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services; and resolve or escalate patient issues.
Complete permitted inventory activities as directed, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts when needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowed and appropriately trained and certified.
Where permitted, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
Monitor for and respond to adverse reactions and report events as required by public health requirements.
Review and collect patient information and track and document information for applicable patients.
Monitor and manage vaccine supplies.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform additional tasks as directed by a Supervisor or Manager.