Pharmacy Technician

CVS Health•Queen Creek, AZ

About The Position

CVS Health Pharmacy Technicians help patients and customers with their medication needs while supporting safe, timely, and accurate prescription fulfillment. The role requires compassionate customer service, ethical conduct, patient confidentiality, and compliance with applicable federal, state, and local laws and regulations. Technicians manage assigned pharmacy workstations and tasks in a fast-paced retail pharmacy environment. New Pharmacy Technicians must complete the CVS Pharmacy Technician Training Program and satisfy the applicable state registration, licensing, and certification requirements. Duties may initially be restricted by a manager until those requirements are met. Technicians can continue developing their clinical, technical, and insurance knowledge through available tools and training. The position is full-time, with 40 anticipated weekly hours.

Requirements

  • Must be at least 16 years of age.
  • Meet licensure requirements applicable in the state of employment.
  • Ability to concentrate on tasks over time without being distracted.
  • Customer service orientation, including helping people in a friendly manner and responding appropriately to their reactions.
  • Verbal and written communication skills for interacting with customers and colleagues, including active listening.
  • Mathematical reasoning skills, such as calculating a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing when something is wrong and choosing an appropriate course of action.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription fulfillment.
  • Provide caring service to patients and customers and work to exceed customer expectations.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Maintain ethical conduct and protect patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and applicable registration, licensing, and certification requirements.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources, based on eligibility
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