Pharmacy Technician

The Kroger Co.•Casa Grande, AZ

14d

About The Position

The Pharmacy Technician provides exceptional customer service and supports patient health and wellness through services permitted by applicable state and federal laws. The role helps maintain a safe, clean, inclusive environment and provides products, services, and care with fair and accurate pricing. The technician supports pharmacy operations, assists the pharmacist with responsibilities that do not require professional judgment, and demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

High school diploma or GED.
Must be at least 18 years old.
Ability to handle highly confidential information.
Meet minimum state requirements to perform the functions related to the position.

Nice To Haves

Previous comparable experience.
Equivalent experience as a pharmacy clerk.
EPRN familiarity.

Responsibilities

Comply with local, state, and federal regulations and report illegal activity, including robbery, theft, or fraud.
Follow and reinforce food safety, sanitation, and safety regulations, guidelines, procedures, and programs; identify unsafe conditions and notify store management.
Perform ordering functions with primary and secondary wholesalers.
Follow company guidelines for computerized inventory management, control, and ordering of medications, devices, supplements, and supplies.
Maintain departmental standards by keeping workstations and customer waiting areas clean and organized.
Count, measure, and prepare specified products using company best practices.
Complete billing procedures to help ensure value for customers and the company.
Answer and triage phone calls and respond to inquiries as appropriate.
Follow guidelines for accepting and tendering vendor coupons, cash shortages, and company shrink controls.
Follow cash register and cashier-handling policies, including processing credit and debit cards, EBT, gift cards, cash, and checks.
Provide a positive customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing steps.
Assist the pharmacist with responsibilities that do not require the pharmacist’s professional judgment.
Comply with HIPAA regulations and company policies regarding protected information.
Support company health and wellness initiatives.
Put away legend orders, including Central Fill deliveries.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict reasonably and cooperatively, without confrontation.
Handle customer and business information honestly and with integrity.
Follow directions and seek assistance as needed to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential functions of the position with or without reasonable accommodation.