Pharmacy Technician

CVS Health•Killeen, TX

10d•$16 - $24•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and help the pharmacy team deliver safe, accurate, and timely prescription fulfillment and caring service. They assist patients and customers at pickup, drive-thru, drop-off, and over the phone, following standard operating procedures and pharmacy workflow practices. Technicians contribute to a safe, inclusive team culture and help pharmacists manage and improve patient health. After starting the role, Technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements. Until those requirements are met, the Pharmacy Manager may restrict their duties. Depending on state law, training, and certification, Technicians may also provide health care services such as immunizations, point-of-care testing, and support at offsite clinics. In states where permitted, Technician Immunizers may prepare and administer vaccines and perform related patient education, documentation, supply management, and adverse-reaction response responsibilities. This is a part-time position with 20 anticipated weekly hours. The stated typical pay range is $16.00–$24.00. The position is eligible for benefits and programs that may include dental and vision coverage, wellness resources, employee discounts, certain voluntary benefits, and other programs, subject to hours worked and eligibility.

Requirements

Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including any requirements for age, education, and licensure or certification.
If the state Board of Pharmacy does not specify a minimum age, be at least 16 years old.
If the state Board of Pharmacy does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Complete required company training within the designated timeframe.
Demonstrate attention and focus, including concentrating on tasks, switching between tasks to meet patient and business needs, and confirming prescription information and label accuracy.
Provide friendly assistance, recognize and respond appropriately to patients’ reactions, and work effectively as part of a team.
Use verbal and written communication to interact with patients and colleagues, including active listening.
Use math to solve prescription-related problems, such as calculating tablet quantities, days’ supply, and bottle quantities.
Identify challenging patient or colleague interactions and select an appropriate course of action.
Meet the physical demands of the role, including extended periods of standing or mobility; lifting, scanning, and bagging items; reaching, stretching, stooping, and repetitive finger movements; using precise machine controls; and close visual work.
Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
Communicate detailed or important instructions accurately through spoken language and receive detailed information orally.

Nice To Haves

1–3 years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

Follow company standard operating procedures and pharmacy workflow procedures at each workstation to support safe and accurate prescription fulfillment.
Assist with pharmacy operations in production, pickup, drive-thru, and drop-off workflows.
Provide empathetic, personalized service to patients in person and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, receive feedback, and seek opportunities to develop clinical and technical knowledge.
Remain flexible to scheduling and business needs, including traveling to other stores in the market for shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, when allowed by law and supported by required training and certification.
Where permitted, complete the additional licensure and training required for Technician Immunizer status and support vaccine preparation and administration.
Where permitted, educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
Where permitted, monitor for and respond to adverse reactions and report events as required by public health requirements.
Where permitted, review and collect patient information and track and document information for each applicable patient.
Where permitted, monitor and manage vaccine supplies.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform additional tasks as directed by a Supervisor or Manager.