Pharmacy Technician

CVS Health • Louisville, KY

11d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, and serve as an initial point of contact for patients and customers. Technicians follow company Standard Operating Procedures and pharmacy best practices, communicate effectively, and contribute to a safe, inclusive, and compassionate environment. After starting, technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements; duties may be restricted until those requirements are met.

Technicians follow pharmacy workflows at production, pick-up, drive-thru, and drop-off workstations; assist patients with care and service questions; perform basic inventory work as permitted by law; and comply with applicable laws, professional standards, company procedures, controlled-substance requirements, and patient privacy protections. Where legally permitted and supported by required training and certification, they may provide additional services such as immunizations, point-of-care testing, or staffing offsite clinics. Technician immunizers may need additional licensure and training and may prepare and administer vaccines, educate and refer patients, monitor and report adverse reactions, document patient information, and manage vaccine supplies. The role requires regular and predictable attendance, including nights and weekends, and flexibility to work at other stores in the market when needed. This is a part-time position with 28 anticipated weekly hours.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If state rules do not set a minimum age, be at least 16 years old.
• If state rules do not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements, which vary by state.
• Complete required company training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Demonstrate sustained attention and the ability to switch tasks quickly to meet patient and business needs.
• Be able to verify prescription information and label accuracy.
• Demonstrate customer service, teamwork, active listening, and verbal and written communication skills.
• Use mathematical reasoning to determine quantities such as tablets to dispense, days’ supply, and bottle counts.
• Use judgment to identify challenging interactions and choose an appropriate response.
• Meet the physical demands of the position, including remaining upright for extended periods; lifting, scanning, and bagging items; reaching; repetitive finger work; precision control; stooping; close visual acuity; and occasional lifting or exertion up to 20 pounds.
• Express and exchange ideas accurately through spoken language and receive detailed oral information.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company Standard Operating Procedures and pharmacy workflows to support safe, accurate, and timely prescription fulfillment.
• Assist patients at pick-up, drive-thru, and over the phone with empathy and genuine care; offer immunizations and other services where appropriate, and resolve or escalate patient concerns.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, accept feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to meet scheduling and business needs, including traveling to other stores in the market for shifts as needed.
• Comply with relevant laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including controlled-substance dispensing and recordkeeping and patient privacy and security.
• Deliver additional health care services, such as immunizations, point-of-care testing, or staffing offsite clinics, when legally permitted and supported by required training and certification.
• Where permissible and qualified as a Technician Immunizer, complete additional requirements; prepare and administer vaccines; educate patients and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; collect and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, provide attentive customer service, communicate effectively, use mathematical reasoning in prescription-related tasks, and resolve challenging interactions appropriately.
• Perform the physical activities required for the role, including standing, lifting, reaching, repetitive finger movements, stooping, and visually inspecting small items.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs supporting physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED