Pharmacy Technician

CVS Health•Gonzales, LA
•$16 - $24•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while delivering caring service. Technicians follow standard operating procedures and pharmacy workflows, communicate effectively, and contribute to a safe, inclusive team culture. After starting, technicians must complete the company training program and meet the applicable state Board of Pharmacy registration, licensing, and certification requirements. Until requirements are completed, the Pharmacy Manager may restrict duties. Depending on state law, training, and certification, technicians may also provide services such as immunizations, point-of-care testing, and offsite clinic support. Where permitted, Technician Immunizers may prepare and administer vaccines and perform related patient education, documentation, monitoring, and supply management. This is a part-time position with 20 anticipated weekly hours. The listed pay range is $16.00–$24.00 per hour. The position includes regular and predictable attendance, including nights and weekends, and may require flexibility to travel to other stores in the market as business needs arise.

Requirements

  • Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
  • If state requirements do not establish a minimum age, be at least 16 years old.
  • If state requirements do not establish a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Meet state-level licensure and national certification requirements applicable to the position.
  • Complete required company training within the designated timeframe.
  • Demonstrate regular and predictable attendance, including nights and weekends.
  • Concentrate on tasks over time and pivot quickly between tasks to meet patient and business needs.
  • Confirm prescription information and label accuracy to support patient safety.
  • Help people in a friendly manner, recognize patient reactions, and respond appropriately.
  • Use verbal and written communication to interact with patients and colleagues, including active listening and asking questions as appropriate.
  • Use mathematics to determine quantities such as tablets to dispense, days’ supply, and bottle counts.
  • Identify challenging patient or colleague interactions and choose an appropriate course of action.
  • Remain upright and mobile for extended periods; lift, scan, and bag items; reach, stretch, stoop, and perform repetitive finger and hand movements.
  • Adjust machines precisely and perform tasks requiring close visual acuity, such as transcribing, viewing computer terminals, and inspecting small items.
  • Occasionally lift or exert up to 20 pounds; frequently lift or exert up to 10 pounds; and consistently move objects requiring negligible force.
  • Communicate spoken information and instructions accurately and receive detailed information through oral communication.

Nice To Haves

  • One to three years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
  • Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
  • Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs and voluntarily travel to other stores in the market for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health services, such as immunizations, point-of-care testing, and offsite clinic staffing, where lawful and supported by required training and certification.
  • Where permitted, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
  • Monitor for and respond to adverse reactions, and report adverse reaction events as required.
  • Review and collect patient information and track and document applicable patient records.
  • Monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform assigned additional tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility
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