Pharmacy Technician

Compassus•Oak Creek, WI
•Onsite

About The Position

The Pharmacy Technician models Compassus values and promotes the Compassus philosophy, using the 6 Pillars of Success as a foundation. The role upholds the Code of Ethical Conduct and promotes positive working relationships across the company and with external stakeholders. Under the direct supervision of a licensed pharmacist, the technician prepares medications, maintains compounding areas and equipment, and monitors inventory. This is a full-time, on-site position working Monday through Friday, 8:30 AM to 5:00 PM. The technician supports pharmacists with medication preparation, sterile compounding, quality control, inventory, recordkeeping, billing, and patient and provider communications. The role follows applicable laws, accreditation standards, and organizational policies and procedures, and contributes to quality assurance and performance improvement activities.

Requirements

  • High school diploma or GED.
  • Ability to perform basic arithmetic, including calculations involving rates, ratios, and percentages.
  • Ability to read and interpret business, professional, technical, and regulatory materials; write reports, correspondence, and procedure manuals; and present information and respond to questions.
  • Strong written and verbal communication skills.
  • Ability to understand, read, write, and speak English.
  • Ability to understand and embrace the integrated healthcare at home philosophy.
  • Some states require an active pharmacy technician certificate or license.
  • A pharmacy technician may not mix medications or provide service without a licensed pharmacist present.
  • Current CPR certification is required if involved with direct patient care.

Nice To Haves

  • Associate or Bachelor's degree preferred.
  • At least one year of IV experience and/or training highly preferred.

Responsibilities

  • Conduct refill assessment calls with patients to evaluate medication needs and refill eligibility.
  • Process prescription refills accurately and in a timely manner.
  • Prepare delivery tickets to support medication distribution and patient service.
  • Assist pharmacists with obtaining and reviewing required laboratory results.
  • Triage incoming patient and provider calls and ensure appropriate follow-up and resolution.
  • Support prescription billing activities and troubleshoot billing-related issues as needed.
  • Collaborate with pharmacists and team members to support high-quality patient care and efficient workflow.
  • Maintain accurate documentation and comply with applicable policies and procedures.
  • Assist pharmacists in maintaining compliance with federal, state, and local laws, accrediting body standards, and policies and procedures.
  • Perform IV admixture sterility testing in accordance with policy and maintain appropriate documentation.
  • Assist pharmacists with preparation and labeling of medications as allowed by law.
  • Prepare sterile parenteral solutions using appropriate aseptic technique and obtain required pharmacist checks.
  • Assemble drugs and supplies by matching codes and quantities from compounding documents.
  • Label products correctly and check final products for particulate matter and container integrity.
  • Match compounded products to the correct delivery immediately before shipping.
  • Conduct quality control and sterility testing.
  • Assist the pharmacist in maintaining appropriate inventory levels.
  • Order, receive, and store medications and supplies.
  • Perform physical inventories according to policies and procedures.
  • Maintain pharmacy records, including filing and documenting required dispensing information.
  • Maintain and track DME and other equipment, including cleaning and calibration activities.
  • Clean work areas routinely in accordance with policies and procedures.
  • Communicate appropriately with all members of the healthcare team.
  • Document activities using required paperwork and logs in accordance with Ministry/InfuScience policies and procedures.
  • Participate in Performance Improvement and Quality Assurance activities, education programs, and department or branch meetings.
  • Serve as Process Owner as assigned.
  • Perform other duties as assigned.

Benefits

  • Competitive pay.
  • Flexible time off.
  • Tuition reimbursement.
  • Wellness programs.
  • Leadership pathways, mentorship, and personalized professional development.
  • Recognition programs.
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